State Consumer Disputes Redressal Commission
R.S.R.T.C. vs Raju on 27 January, 2010
vihy la[;k% 644@98 jkT; miHkksDrk fookn izfrrks"k vk;ksx] t;iqj] jktLFkku] vihy la[;k%1511@2009 Rajasthan State Road Transport Corporation Parivahan Bhawan Jaipur through its Managing Director. Appellant-Opposite Party Versus Raju Gujar Son of Shri Narain Lal Gujar, Resident of Near Talapedi Kothi, Post Tala Gaon, Tehsil Jamwaramgarh District, Jaipur. Respondent-Complainant
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vk;ksx }kjk%& 1- fo}ku odhy i{kdkjku dh cgl xzg.kkFkZ LVst ij lquh xbZA 2- ;g vihy vihykaV tks fd ewy ifjokn esa foi{kh Fkk] us ftyk eap] t;iqj] f'kfoj] t;iqj ds vkns'k fnukad 28-10-2009 tks mUgksaus ifjokn la[;k 601@2009 esa fuEu :i esa vihykaV&R.S.R.T.C. ds fo:) ikfjr fd;k%& ^^izkFkhZ dk izkFkZuk i=k Lohdkj fd;k tkdj foi{kh dks vknsf'kr fd;k tkrk gS fd og izkFkhZ dks mlls voS/k :i ls olwy dh xbZ jkf'k 70@&,d ekg esa vnk djs rFkk ekufld lUrki dh {kfriwfrZ o okn [kpZ Lo:i dze'k% 5000@& o 1000@& vnk djsA** ds fo:) is'k dh gSaA 3- ;g bu ifjfLFkfr;ksa esa lkeus vk;k gS fd jsLiksMsaV&ifjoknh us ,d ifjokn vihykaV&R.S.R.T.C. ds fo:) ftyk eap esa is'k dj dgk fd jsLiksMsaV&ifjoknh us t;iqj ls rkykxkao vkus tkus ds fy, 710@&:i;s vnk dj ekfld jksMost ikl cuok j[kk gS ysfdu fnukad 4-11-2008 dks tc jsLiksMsaV&ifjoknh vihykaV&R.S.R.T.C. dh cl ls rkykxkao tk jgk Fkk rks vpjksy pSdiksLV ij vihykaV&R.S.R.T.C. ds vf/kdkfj;ksa us cl jksddj fVfdVksa dh tkap dh] jsLiksMsaV&ifjoknh us viuk ikl fn[kk;k rks dgk fd ;g ikl voS/k gS vkSj mlls fdjk;s ds 70@&:i;s olwy dj fy;s tcfd jsLiksMsaV&ifjoknh oS/k ikl ls ;k=kk dj jgk Fkk vkSj mDr lsoknks"k ds fy;s jsLiksMsaV&ifjoknh dh vksj ls ifjokn i=k izLrqr dj mDr voS/k :i ls olwyh xbZ 70@&:i;s dh jkf'k ,oa {kfriwfrZ izkIr djus ds fy;s ;g ifjokn is'k fd;kA 4- vihykaV&R.S.R.T.C. us viuk tokc izLrqr dj eq[; :i ls ;g dFku fd;k fd mlds fjdkMZ ds vuqlkj jsLiksMsaV&ifjoknh dks tkjh fd;k x;k ikl lgh gS] jsLiksMsaV&ifjoknh dks cl ls uhps ugha mrkjk x;k vkSj u gh vHknzrk dh xbZ dsoy fu/kkZfjr cl ls ;k=kk djus gsrq ikcUn fd;k x;k Fkk vkSj uk gh dksbZ fVfdV tkjh fd;k x;kA blfy;s mudh vksj ls dksbZ lsok esa deh ugha jgh gSA ifjokn [kkfjt fd;s tkus dk fuosnu fd;kA 5- ftyk eap] t;iqj f'kfoj] t;iqj us vius vkns'k fnukad 28-10-2009 ds }kjk jsLiksMsaV&ifjoknh dk ifjokn ;g ekurs gq, Lohdkj dj fy;k fd%& ^^jsLiksMsaV&ifjoknh }kjk 70@&:i;s ds fVfdV izLrqr fd;s x;s gS vkSj vius dFkuksa ds leFkZu esa Lo;a dk 'kiFk&i=k izLrqr fd;k gS ftlls bl ckr dh iqf"V gksrh gS fd mMunLrs us mlds ikl dks voS/k ekudj mlls 70@&:i;s olwy fd;s Fks tks fd vihykaV&R.S.R.T.C. dk lsoknks"k gSA** 6- mDr vkns'k fnukad 28-10-2009 ls vlarq"V gksdj vihykaV&R.S.R.T.C. dh vksj ls ;g vihy is'k dh xbZ gSA 7- nkSjkus cgl fo}ku odhy vihykaV&R.S.R.T.C. dk eq[; :i ls eqn~nk ;g jgk gS fd mlds fjdkMZ ds vuqlkj jsLiksMsaV&ifjoknh dks tkjh fd;k x;k ekfld ikl lgh gSA fnukad 4-11-2008 dks dksViwryh vkxkj ds mMunLrs }kjk vpjksy esa okguksa dk fujh{k.k fd;k Fkk vkSj jsLiksMsaV&ifjoknh dk ikl pkanh dh Vdlky ls tkjh fd;k x;k Fkk mls fu/kkZfjr cl ls ;k=kk djus ds fy;s ikcUn fd;k x;k Fkk dksbZ vHknzrk ugha dh xbZ Fkh vkSj uk gh fVfdV tkjh fd;k x;k FkkA vr% ftyk eap dk vkns'k fnukad 28-10-2009 xyr gS ftls vikLr fd;k tkdj vihykaV&R.S.R.T.C. dh vihy Lohdkj fd;s tkus dk fuosnu fd;k A 8- blds foifjr fo}ku vf/koDrk jsLiksMsaV&ifjoknh us ftyk eap ds vkns'k fnukad 28-10-2009 dks lgh crk;k vkSj vihykaV&R.S.R.T.C. dh vihy [kkfjt fd;s tkus dk fuosnu fd;kA 9- bl lUnHkZ esa fopkj fd;k x;k vkSj i=kkoyh dk voyksdu fd;k x;kA 10- gekjh jk; esa ftyk eap dh QkbZfMax dkfcys iqf"V gS D;ksafd jsLiksMsaV&ifjoknh dh vksj ls 70@&:i;s ds ewy fVfdV izLrqr fd;s x;s gS vkSj bu fVfdVksa ij jktLFkku ifjogu fy[kk gqvk gS vkSj jsLiksMsaV&ifjoknh dh vksj ls vius dFkuksa ds leFkZu esa viuk 'kiFk&i=k Hkh is'k fd;k x;k gS ftlls ;g tkfgj gksrk gS fd mMunLrs }kjk jsLiksMsaV&ifjoknh ds ikl dks voS/k ekudj 70@&:i;s olwy fd;s x;s Fks tcfd Lo;a vihykaV&R.S.R.T.C. ds tokc ds vuqlkj jsLiksMsaV&ifjoknh dks tkjh fd;k x;k ikl lgh Fkk A 11- blds vykok mDr ikl esa ;g mYys[k ugha fd;k x;k gS fd mDr ikl ls 'kkgiqjk ;wfuV ds okguksa esa ;k=kk dh tk ldrh gS vFkok >kykuk Mwaxjh vkxkj dh xBokMh izrkix< okyh clksa esa vkSj tc ikl esa bl rjg dk dksbZ mYys[k ugha gS rks jsLiksMsaV&ifjoknh dks lgh cl esa cSBus dh fgnk;r nsuk Hkh xyr gSA 12- bl izdkj bl dls esa ;g r; fd;k tkrk gS fd jsLiksMsaV&ifjoknh vius oS/k ikl ls vihykaV&R.S.R.T.C. dh cl esa ;k=kk dj jgk Fkk blds ckotwn mMunLrs }kjk mDr ikl dks voS/k ekudj jsLiksMsaV&ifjoknh ls 70@&:i;s olwy dj fy;s x;s tks fd vihykaV&R.S.R.T.C. dk lsoknks"k gS QyLo:i ftyk eap dk fookfnr vkns'k fnukad 28-10-2009 dkfcys iqf"V gS D;ksafd og rF;ksa ij vk/kkfjr gS ftlesa gLr{ksi fd;s tkus ds gekjs le{k dksbZ dkj.k fo|eku ugha gS vkSj vihykaV&R.S.R.T.C. dh ;g vihy [kkfjt fd;s tkus ;ksX; gSA mijksDr dkj.kksa ds dkj.k vihykaV&R.S.R.T.C. dh ;g vihy xzg.kkFkZ LVst ij gh [kkfjt dh tkrh gS rFkk ftyk eap] t;iqj f'kfoj] t;iqj ds fookfnr vkns'k fnukad 28-10-2009 dh iqf"V dh tkrh gS A ;gka ;g Li"V fd;k tkrk gS fd ;fn vihykaV&R.S.R.T.C. dh vksj ls ftyk eap ds fookfnr vkns'k fnukad 28-10-2009 dh ikyuk esa vknsf'kr jkf'k ftyk eap esa tek djok nh xbZ gS rks tek jkf'k e; Accrue gq, C;kt lfgr jsLiksMsaV&ifjoknh dks vnk dj nh tkos vU;Fkk ftyk eap ds fookfnr vkns'k fnukad 28-10-2009 dh ikyuk vihykaV&R.S.R.T.C. bl fu.kZ; dh fnukad ;kfu vkt ls nks ekg dh vof/k esa djsA ¼Jherh foeyk lsfB;k ½ ¼U;k;kf/kifr lquhy dqekj xxZ½ lnL;k v/;{k @@lat;@@