State Consumer Disputes Redressal Commission
Surya Mahal Restaurant Through Prop. ... vs Arshad Khan S/O Shri Mohammad Yamin on 12 November, 2025
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vihy la[;k%&323@2024 lw;Z egy jsLVksjsaV] irk&ikap cRRkh ,evkbZ jksM+] Jh yLlhokyk ds lkeus] t;iqj&302001] tfj;s ekfyd@izksijkbVj@eSustj@vf/kd`r gLrk{kjdrkZ &vihykFkÊ@foi{kh cuke vj'kn [kku iq= Jh eksgEen ;kehu] fuoklh &edku uacj 383] U;w ekWMuZ dkWyksuh] dchj uxj] ykyckal] jkex<+ jksM+] t;iqjA &IkzR;FkhZ@ifjoknh mifLFkr%& vihykFkhZ@foi{kh dh vksj ls Jh xksiky 'kkL=h] fo}ku vf/koDrk izR;FkhZ@ifjoknh dh vksj ls Jh 'kdhy [kku] fo}ku vf/koDrk cgl lquus dh fnukad %& 11-11-2025 fu.kZ; fnukad %& 12-11-2025 fu.kZ;
[}kjk% ekuuh; Jh fueZy flag esM+roky] lnL; ¼U;kf;d½] vihykFkhZ@foi{kh lw;Z egy jsLVksjsaV us ;g vihy izR;FkhZ@ifjoknh vj'kn [kku ds fo#) fo}ku ftyk miHkksDrk vk;ksx] t;iqj f}rh;] t;iqj ds fu.kZ; fnukad 22-05-2024 ls O;fFkr gksdj izLrqr dh gSA 02- ifjokn ds la{ksi esa rF; bl izdkj ls crk;s x;s gSa fd izR;FkhZ@ifjoknh vj'kn [kku us ,d ifjokn bl vk'k; dk izLrqr fd;k Fkk fd vihykFkhZ@foi{kh ,d e'kgwj jsLVksjsaV gS] tks vius xzkgdksa dks uk'rk] [kkuk] feBkbZ] QkLV QwM loZ djus rFkk iSfdax lqfo/kk Hkh miyC/k djkrk gSA fnukad 07-09-2012 dks izR;FkhZ@ifjoknh us vihykFkhZ@foi{kh ds ;gka tkdj ,d feuh 2 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj vihy la[;k&323@2024 lw;Z egy jsLVksjVsa cuke vj'kn [kku Fkkyh o ,d ^fduys* czk.M dh ikuh dh cksry iSd djokbZ] ftl ij ds'k eheks@fcy la[;k 19943 tkjh dj dqy 165-15 :Ik;s dk Hkqxrku djus dks dgkA fcy dks ns[kus ij ik;k x;k fd ikuh dh cksry ds 45@&:i;s vkSj ml ij 15 izfr'kr osV ds :Ik esa 6-75 :Ik;s vfrfjDr tksM+ j[ks Fks] tcfd ikuh dh cksry] ftldk cSap o iSfdax fnukad 26-07-2012 o le; 01%20 vafdr Fkk] ij lHkh dj lfgr foØ; ewY; 17@&:i;s vafdr Fkk vkSj bl izdkj ikuh dh cksry ds dqy 34-75 :Ik;s vf/kd fy;s x;sA f'kdk;r djus ij vf/kd yh xbZ jde okil ugha nh xbZA vihykFkhZ@foi{kh dk ;g d`R; miHkksDrk laj{k.k vf/kfu;e ds rgr vuqfpr O;kikj O;ogkj izFkk ,oa lsoknks"k dh Js.kh esa vkrk gSA vihykFkhZ@foi{kh uss feuh Fkkyh o ikuh dh cksry ds iSd djkus ds pktsZt 8@&:i;s Hkh vyx ls ys fy;s FksA vihykFkhZ@foi{kh ds bl d`R; ls izR;FkhZ@ifjoknh dks 'kkjhfjd vkSj ekufld osnuk gqbZ Fkh] vr% 34-75 :Ik;s e; C;kt vkSj gtkZuk fnyk;s tkus dh izkFkZuk dh xbZ gSA 03- vihykFkhZ@foi{kh dh vksj ls tokc bl vk'k; dk izLrqr fd;k x;k fd izR;FkhZ@ifjoknh }kjk tks lkeku foi{kh ds ;gka ls [kjhnk x;k Fkk] mldh dher dh iw.kZ tkudkjh mls Fkh vkSj mls lkeku [kjhnus ds fy;s ck/; Hkh ugha fd;k x;k Fkk] tks jkf'k olwy dh xbZ gS] og fu;ekuqlkj gh olwy dh xbZ FkhA mDr jkf'k vihykFkhZ@foi{kh ds }kjk tks lqfo/kk izR;FkhZ@ifjoknh dks vius ;gka iznku dh xbZ Fkh] mlds QyLo:Ik yh xbZ Fkh vkSj fcy dVus ds Ik'pkr~ fcy dk Hkqxrku dj fn;k x;k Fkk vkSj mlds ckn esa f'kdk;r djus ls izR;FkhZ@ifjoknh dkuwuu ,LVksIM gSA izR;FkhZ@ifjoknh }kjk ifjokn fnukad 07-09-2012 ls nks o"kZ ds mijkar izLrqr fd;k x;k gS] vr% ifjokn [kkfjt djus dh izkFkZuk dh xbZ gSA 04- fo}ku ftyk miHkksDrk vk;ksx }kjk vius fu.kZ; esa ;g ik;k x;k fd ikuh dh cksry dk foØ; ewY; lHkh dj lfgr 17@&:i;s Fkk] ysfdu mlds LFkku ij 45@&:i;s vkSj ml ij 15 izfr'kr osV ds :Ik esa 6-75 :Ik;s vfrfjDr olwy dj fy;s x;s Fks vkSj bl izdkj 34-75 :Ik;s vf/kd olwy fd;s x;sA izR;FkhZ@ifjoknh us nks lky ds vanj fnukad 05-09-2014 dks ifjokn is'k dj fn;k gS] tks vanj fe;kn gS] vr% vuqfpr O;kikj izFkk ekurs gq;s 34-75 :Ik;s vkSj ml ij ifjokn nk;j djus dh rkjh[k ls vnk;xh rd 09 izfr'kr 3 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj vihy la[;k&323@2024 lw;Z egy jsLVksjVsa cuke vj'kn [kku okf"kZd nj ls ,oa ekufld osnuk dh {kfriwfrZ ds isVs 40]000@&:i;s ,oa ifjokn O;; ds 20]000@&:i;s dqy 60]034-75 :Ik;s ,d ekg esa vnk djsa vU;Fkk fu.kZ; dh frfFk ls olwyh rd 09 izfr'kr okf"kZd nj ls C;kt fnyk;s tkus dk vkns'k fn;k x;kA 05- vihykFkhZ@foi{kh ds fo}ku vf/koDrk dh ;g cgl gS fd izR;FkhZ@ifjoknh us vius ifjokn esa ;g vafdr ugha fd;k gS fd mlls ikuh dh cksry dh vf/kd jkf'k olwy djus ls dkSu ls vf/kfu;e ds fdl izko/kku dk mYya?ku gqvk gS] ;g rF; fo}ku ftyk miHkksDrk vk;ksx }kjk vius }kjk ikfjr fd;s x;s fu.kZ; esa Hkh vafdr ugha fd;k x;kA fu.kZ; ds iSjk la[;k 05 dh vksj gekjk /;ku vkd`"V djrs gq;s ;g cgl dh xbZ gS fd ml ij fudkys x;s fu"d"kZ rF;ksa vkSj fof/k ls ijs gSaA mudh vksj ls ;g Hkh cgl dh xbZ gS fd /kkjk 3 Legal Metrology Act, mu ij ykxw ugha gksrk gS] vr% bl dkj.k miHkksDrk laj{k.k vf/kfu;e ds varxZr vuqfpr O;kikj izFkk ds vk/kkj ij lsoknks"k ekuus esa fo}ku ftyk miHkksDrk vk;ksx }kjk fof/kd =qfV dh xbZ gSA mudh ;g Hkh cgl gS fd 09 izfr'kr dh nj ls C;kt fnyk;k tk pqdk gS] vr% bl dkj.k iqu% ekufld larki ds fy;s 40]000@&:i;s dh Hkkjh jde fnykbZ tkuk dkuwuh :Ik ls mfpr ugha gSA 06- izR;FkhZ@ifjoknh ds fo}ku vf/koDrk dh ;g cgl gS fd fcy izn'kZ&1 ds vuqlkj izR;FkhZ@ifjoknh us [kkus dks iSd djok;k Fkk vkSj gksVy dh fdlh lqfo/kk dk mi;ksx ugha fy;k FkkA mudh ;g Hkh cgl gS fd ifjokn esa ;g Li"V :Ik ls fy[kk x;k gS fd miHkksDrk laj{k.k vf/kfu;e ds varxZr vihykFkhZ@foi{kh us ,evkjih ls vf/kd jkf'k ysdj vuqfpr O;kikj izFkk viukbZ gS] vr% bl dkj.k mls Legal Metrology Act ds izko/kkuksa dk mYys[k vfHkopuksa esa djus dh vko';drk ugha Fkh] vr% vihy [kkfjt djus dh izkFkZuk dh xbZ gSA 07- vihykFkhZ@foi{kh dh vksj ls fuEu uthjsa gekjs voyksdukFkZ izLrqr dh xbZ gSa%& 1- Federation Of Hotel And Restaurant Vs. Union of India And Ors. - AIR 2018 SUPREME COURT 73 4 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj vihy la[;k&323@2024 lw;Z egy jsLVksjVsa cuke vj'kn [kku 2- ITC Limited Vs. K.C. Khanna- First Appeal No. 2201/2013, decided on- 04.09.2023, State Consumer Disputes Redressal Commission, Uttar Pradesh, Lucknow 08- izR;FkhZ@ifjoknh dh vksj ls fuEu uthjsa izLRqkr dh xbZ%& 1- Connaught Plaza Restaurants Private Limited and ors. Vs. Pushpendra Singh- Appeal No. 487/2023, Decided on- 10.10.2024, Rajasthan State Consumer Disputes Redressal Commission, Jaipur.
2- ,e-,e- [kku gksVy cuke lqesj flag] vihy la[;k&227@2022] fu.kZ; fnukad 22-06-2023] jktLFkku jkT; miHkksDrk fookn izfrrks"k vk;ksx] t;iqj 09- izLrqr'kqnk uthjksa dk llEeku v/;;u fd;k x;k] mHk;i{k dh cgl lquh xbZ ,oa i=koyh dk voyksdu fd;k x;kA 10- i=koyh ds voyksdu ls nf'kZr gksrk gS fd bl ekeys esa izn'kZ&1 lw;Z egy gksVy dk osV fcy gS] tks fnukad 07-09-2012 dks tkjh fd;k x;k gS vkSj mlesa osVj ds lkeus iSfdax 'kCn vafdr gSA bl fcy ds tfj;s 100@&:i;s dh Fkkyh] mldh iSfdax ds 8@&:i;s vkSj iSDM okWVj dk ewY; 45@&:i;s vafdr gS vkSj bl izdkj [kkus dk ewY; vkSj iSfdax dk ewY; feykdj 108@&:i;s ij 5-40 :Ik;s dk osV fy;k x;k gS] tcfd cksry dk ewY; 45@&:i;s ij 6-75 :Ik;s osV fy;k x;k gS vkSj fcy dk dqy ewY; 165-15 :Ik;s gqvk gSA i=koyh ij nwljk nLrkost ml cksry ds QksVks dk izLrqr fd;k x;k gS] tks izR;FkhZ@ifjoknh }kjk vihykFkhZ@foi{kh ds ;gka ls [kjhnh xbZ Fkh] ftl ij cksry dks iSd djus dh fnukad 26-07-2012 crkbZ xbZ gS vkSj ml ij cSp uacj vafdr gksdj ewY; 17@&:i;s vafdr gSA 11- vihykFkhZ@foi{kh }kjk izLrqr uthj Federation Of Hotel And Restaurant Vs. Union of India And Ors. ds iSjk uacj 14 esa Legal Metrology Act, 2009 ds varxZr cus :Yl ds :Yk 3 dh vksj gekjk /;ku vkd`"V dj ;g crk;k gS fd ml psIVj ds izko/kku vkS|ksfxd miHkksDrkvksa vkSj laLFkkxr miHkksDrkvksa ij ykxw ugha gksx a sA laLFkkxr miHkksDrkvksa esa gksVYl vkSj lfoZl baLVhV~;w'kal dks 'kkfey fd;k x;k gSA vihykFkhZ@foi{kh }kjk izLrqr 5 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj vihy la[;k&323@2024 lw;Z egy jsLVksjVsa cuke vj'kn [kku vU; uthj ITC Limited Vs. K.C. Khanna esa Legal Metrology Act, 2009 dh /kkjk 18¼1½ vkSj mlds varxZr cus gq;s fu;eks]a 2011 dk mYys[k djrs gq;s ;g /kkfjr fd;k gS fd ekuuh; loksZPp U;k;ky; ds fofHkUUk fu.kZ;ksa esa mijksDr izko/kkuksa ij fopkj djrs gq;s ;g /kkfjr fd;k x;k gS fd Luxurious Hotels and Restaurants esa iznku dh tkus okyh lkexzh muds }kjk iznku dh xbZ lsokvksa dk Hkkx gS vkSj mls foØ; ugha dgk tk ldrk gSA bl uthj esa Hkh Federation Of Hotel And Restaurant Vs. Union of India And Ors. dh mijksDr uthj dk mYys[k fd;k x;k gS vkSj ;g ik;k x;k gS fd gksVyksa esa lsokvksa ds nkSjku can ikuh dh cksry ij gksVy vkSj jsLVksjsaV ml ij vafdr ewY; ls vf/kd dk ewY; olwy dj ldrs gSaA 12- izR;FkhZ@ifjoknh }kjk izLrqr uthj ,e-,e- [kku gksVy cuke lqesj flag dk voyksdu fd;k x;k] ds ekeys esa dksYM fMªad cksry ds 30@&:i;s ,evkjih gksrs gq;s Hkh 35@&:i;s olwy dj fy;s x;s Fks] ds tokc ifjokn esa ;g Lohdkj fd;k x;k Fkk fd [kkuk iSafdax djds Hkh foØ; fd;k tkrk gSA bl vk;ksx }kjk Federation Of Hotel And Restaurant Vs. Union of India And Ors. ds fu.kZ; dks Hkh m)`r fd;k x;k gS] ysfdu bl uthj dks blfy;s ykxw gksuk ugha ekuk x;k gS D;ksfa d FkEl vi dksYM fMªad Hkh vU; lkekuksa ds lkFk iSd djkbZ xbZ Fkh vkSj gksVy esa ugha ijkslh xbZ Fkh rks ,slh fLFkfr esa vf/kd olwy dh xbZ 5@&:i;s dh jkf'k] ekufld larki isVs 5]000@&:i;s vkSj ifjokn O;; ds [kpZ ds 3]500@&:i;s fnyk;s tkus ds vkns'k dks lgh ekuk x;k vkSj vihy [kkfjt dh xbZA 13- izR;FkhZ@ifjoknh }kjk izLrqr uthj Connaught Plaza Restaurants Private Limited and ors. Vs. Pushpendra Singh ds ekeys esa Hkh 10@&:i;s dh ikuh dh cksry ds 26@&:Ik;s vkSj osV dh jkf'k tksM+dj olwy dh xbZA bl ekeys esa Hkh Federation Of Hotel And Restaurant Vs. Union of India And Ors. dh uthjksa dks ykxw gksuk ugha ik;k x;k vkSj bl dkj.k vihy [kkfjt dh xbZA 14- orZeku ekeys esa fcy izn'kZ&1 ls ;g nf'kZr gqvk gS fd izR;FkhZ@ifjoknh us gksVy dh lsokvksa dk ogka ij cSBdj mi;ksx ugha fd;k Fkk vkSj [kkus dks vyx iSd djk;k Fkk] tcfd cksry ij foØ; ewY; 17@&:i;s vafdr Fkk] 6 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj vihy la[;k&323@2024 lw;Z egy jsLVksjVsa cuke vj'kn [kku vr% ,slh fLFkfr esa tc izR;FkhZ@ifjoknh }kjk vihykFkhZ@foi{kh ds gksVy esa cSBdj [kkuk ugha [kk;k x;k] u gh ikuh dh cksry yh xbZ] cfYd [kkus dh Fkkyh vkSj cksry dks iSd djkdj ys x;s rks ,slh fLFkfr esa Federation Of Hotel And Restaurant Vs. Union of India And Ors. dk izdj.k bl ekeys esa ykxw ugha gksrk gS vkSj nwljk izdj.k ITC Limited Vs. K.C. Khanna okyk ekeyk Hkh orZeku ekeys ds rF;ksa vkSj ifjfLFkfr;ksa esa ykxw ugha gksrk gS rFkk Connaught Plaza Restaurants Private Limited and ors. Vs. Pushpendra Singh ds ekeys esa bl vk;ksx }kjk vihy esa fn;k x;k fu.kZ; bl ekeys ds rF;ksa vkSj ifjfLFkfr;ksa esa ykxw gksrk gS] vr% bl dkj.k vihykFkhZ@foi{kh dk ;g dguk fd muds }kjk ikuh dh cksry dk ewY; lgh :Ik ls fy;k x;k gS] lgh izrhr ugha gksrk gS vkSj blls ;g nf'kZr gksrk gS fd vihykFkhZ@foi{kh }kjk vuqfpr O;kikj izFkk viukbZ xbZ Fkh vkSj bl dkj.k fo}ku ftyk miHkksDrk vk;ksx }kjk vius fu.kZ; esa bl fu"d"kZ ij igqapus esa dksbZ =qfV ugha dh FkhA 15- tgka rd ekufld larki dh jkf'k dks fnyk;s tkus dk iz'u gS] fof/kd fLFkfr ;g gS fd ;fn {kfriwfrZ dh jkf'k ij C;kt fnyk;k tk pqdk gS rks ekufld larki dh jkf'k ugha fnykbZ tkuh pkfg;sA orZeku ekeys esa {kfriwfrZ dh jkf'k vf/kd olwy dh xbZ jkf'k 34-75 :Ik;s gh gS vkSj ml ij fo}ku ftyk miHkksDrk vk;ksx us 09 izfr'kr okf"kZd nj ls C;kt vnk djus dk vkns'k fn;k gS] tks vR;f/kd de jkf'k izrhr gksrh gSA vr% izdj.k dh ifjfLFkfr;ksa ds en~nsutj fo}ku ftyk miHkksDrk vk;ksx }kjk ekufld larki isVs fnykbZ xbZ jkf'k 40]000@&:i;s ds vkns'k dks vikLr djrs gq;s ;g jkf'k 5]000@&:i;s rd lhfer dh tkrh gS rFkk 'ks"k vkns'k ;Fkkor j[ks tkus ;ksX; ik;k tkrk gSA vkns'k vr% vihykFkhZ@foi{kh lw;Z egy jsLVksjsaV }kjk izLrqr vihy fo#) izR;FkhZ@ifjoknh vj'kn [kku vkaf'kd :Ik ls Lohdkj dh tkrh gS rFkk fo}ku ftyk miHkksDrk fookn izfrrks"k vk;ksx] t;iqj f}rh;] t;iqj }kjk ifjokn la[;k 1426@2014 cmuoku vj'kn [kku cuke lw;Z egy jsLVksjsaV esa fo}ku ftyk miHkksDrk vk;ksx }kjk fnukad 22-05-2024 dks ekufld larki isVs fnykbZ xbZ jkf'k 40]000@&:i;s ¼v{kjs pkyhl gtkj :Ik;s½ ds vkns'k dks vikLr 7 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj vihy la[;k&323@2024 lw;Z egy jsLVksjVsa cuke vj'kn [kku djrs gq;s ;g jkf'k 5]000@&:i;s ¼v{kjs ikap gtkj :Ik;s½ rd lhfer dh tkrh gS rFkk 'ks"k vkns'k ;Fkkor j[kk tkrk gSA fu.kZ; dh ,d izfr ds lkFk fo}ku ftyk miHkksDrk vk;ksx dk fjdkWMZ vfoyac okil ykSVk;k tkosA ¼jkefuokl lkjLor½ ¼fueZy flag esM+roky½ lnL; lnL; ¼U;kf;d½ @lk{kh ikjhd@