Section 2(1)(k) in Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
(k)‗Grievance Officer‘ means an officer appointed by the intermediary or the online gaming self-regulatory body or the publisher, as thecase may be, for the purposes of these rules;(ka)„Grievance Appellate Committee‟ means a grievance appellate committee constituted under rule 3A;”. [inserted by Amendment rules 2022]