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11.       Perusal of Annexure C-1 reveals that lump-sum fee of Rs.1,20,000/- included a sum of Rs.15,197/- on account of service tax. It is the case of the appellants/Opposite parties that the service tax was paid to the Government and the same is not refundable. Thus, effectively a sum of Rs.1,04,803/- remained with the appellants/Opposite Parties. The respondent/ complainant attended the coaching classes from April 2016 to July 2016 and he vide his letter dated 28.07.2016 (Annexure C-7), stating that his financial condition was not very good, requested for refund of fee as much as possible so that he could continue his course in Government Institute i.e. Indo Swiss Training Centre (ISTC),CSIO, Sector 30-C, Chandigarh.