Document Fragment View

Matching Fragments

2.    The gist of the complaint is that the complainant purchased EPSON PHOTO.TX.700 W MULTI FUNCTION PRINTER cum Scanner for Rs.12,500/- on 30.08.2010 from OP. 1 with One year Warranty. When the printer stopped working on 26.10.2010 it was given for repair on 27.10.2010 to OP.2, authorized service centre for EPSON PRINTERS and it was delivered after repairs. Again, on 11.07.2011 when it was stopped working, the service Engineer of OPs informed that there is problem with Epson Head and Main Board and requested to wait for a month to get the said parts. Despite many visits and legal notice, OP.2 demanded Rs.14,250/- for repairs though it is within the warranty period which amounts to deficiency in service on the part of the Ops and thus she filed the complaint to direct the opposite parties to pay Rs.44,000/- towards compensation together with costs.