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4. The sub-regulation (o) of regulation 13 of the Customs House Agents Licensing Regulations, 2004 inserted vide Notification No. 30/2010  Customs (NT) dated 8.4.2010 stipulates that the CHA shall :-
verify antecedent, correctness of Importer Exporter Code (IEC) Number, identity of his client and functioning of his client at the declared address by using reliable, independent, authentic documents, data or information.
5. During investigation Shri Anand Singh, G-card holder (G-card no. 03/2005) of the CHA and Mr. Gulshan K. Mediratta, Partner of CHA firm in their respective statements dated 1.6.2010 and 21.6.2010 had admitted the lapses on their part by not following KYC Norms as required by him vide the CBEC circular No. 9/2010-Customs dated 8.4.2010 as per the requirements under the sub-regulation (o) of regulation 13 of the Customs House Agents Licensing Regulations, 2004. Also no authorisaton from Sh. Navdeep Singh was obtained as required under the sub-regulation (a) of regulation 13 of the Customs House Agents Licensing Regulations, 2004. All the clearances were got done by CHA on basis of documents submitted by one Shri M.S. Arora without verifying whether these documents were signed by Sh. Navdeep Singh or not.