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7. Provide names of employee who told Khasra number of my house is wrong.

8. Provide names of authorities and tribunals with their addresses to whom complaint is made against the employees."

The PIO furnished a reply to the Appellant on 04.10.2023 stating as under:

"Reply to Point No. 1, 2:

The electricity connections are released to the applicants by the concerned Distribution Licensee in its area of supply as per provisions of Regulations 10 & 11 of DERC (Supply Code and Performance Standards) Regulations, 2017, submission/availability of documents as required in Annexure-I and payment of charges as per DERC Schedule of Charges and Procedure Order dated 31.08.2017 as amended from time to time. Copy of Regulations is available on the DERC website and link of the same is given below:

1. https://www.derc.gov.in/supply-code-%26-performance-

standards/regulations Reply to Point No. 3, 4, 5, 6 & 7:

In this context it is informed that, the information does not pertain to DERC, neither does it fall under the functions of DERC as mentioned under section 86 of Electricity Act, 2003 (relevant extract appended as Annexure-I). Furthermore, it is informed that the information sought pertains to the distribution company and the Hon'ble High Court of Delhi's Order dated 23.04.2009 in the matter of DERC vs. CIC & Ors. (W.P.(C)6735/2007), has directed that DERC cannot use its regulating powers merely to obtain information (not already with it) from other bodies or concerns in order to answer queries or information applications received by it (the DERC). It has been made clear that DERC cannot be compelled to access information from any of the DISCOMs; the question of DISCOMs, amenability to the expression 'public authority' is subject to the decision in Writ Petition. (Copy of Hon'ble High Court Order dated 23.04.2009 enclosed at Annexure-II).

1. https://www.derc.gov.in/supply-code-%26-performance- standards/regulations

2. https://www.derc.gov.in/supply-code-%26-performance- standards/orders

3. https://www.derc.gov.in/consumers-corner/complaint- handling-procedures

4. https://www.derc.gov.in/consumers-corner/public-awareness-

bulletins Further copy of Public Awareness Bulletin no. 13 is attached as Annexure

- III. "

1. https://www.derc.gov.in/supply-code-%26-performance- standards/regulations

2.https://www.derc.gov.in/supply-code-%26-performance standards/orders

3.https://www.derc.gov.in/consumers-comer/complaint-handling- procedures

4. https://www.derc.gov.in/consumers-comer/public-awareness-bulletins Furthermore, a copy of Public Awareness Bulletin no. 13 was also provided to the applicant. It may be mentioned that the Public Awareness Bulletin No.13 gives out the redressal mechanism as established by DERC under the provisions of Section 42(4) and Section 42(5) of the Electricity Act 2003.