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          The opposite parties filed their version and they contented that as per the terms of proxy the opposite party is not bound to inform the fact of bidding subscriber is to enquire with the branch and understand the results of each auction.  In spite of specific condition,  the opposite party intimated the complainant about the results, of auction which conducted on 22.8.2003.  She did not produce surety withdrawal of prize money.  She was intimated about prizing of chitty in her favor when she visited the branch for remitting chitty subscription.   On receipt of her complaint the above non receipt of prize intimation letter , the opposite party enquired  with the Attingal Post office about the fate of registered letter regarding the price intimation addressed to the complainant and the customer care centre of postal department intimated that the letter was duly dispatch on 22.8.2003.  A subsequent letter also sent by the opposite party under certificate of posting on 25.10.2004, but she did not turn up to receive the prize money by producing surety.  The opposite party is willing to release the prize money on and when she produce surety as per the rules of the company represented by this respondent.  There is no deficiency in service so as to attract the intervention of the Forum.  In the circumstances, complaint is only to be dismissed  in limine.  Further they submitted that she did not produce sureties till the date of filing of complaint or withdrawal of prize money even after her coming to know bidding on 16.9.2004.