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169. Although we have discussed the broad issues canvassed
before us, in the ultimate analysis the real dispute requiring resolution is
about the nature of correction or change, as the case may be, permissible
to be carried by the CBSE at the instance of the student including past
student. As noted earlier, broadly, two situations would arise.
170. The first is where the incumbent wants "correction" in the
certificate issued by the CBSE to be made consistent with the particulars
mentioned in the school records. As we have held there is no reason for
the CBSE to turn down such request or attach any precondition except
reasonable period of limitation and keeping in mind the period for which
the CBSE has to maintain its record under the extant regulations. While
doing so, it can certainly insist for compliance of other conditions by the
incumbent, such as, to file sworn affidavit making necessary declaration
and to indemnify the CBSE from any claim against it by third party
because of such correction. The CBSE would be justified in insisting
for surrender/return of the original certificate (or duplicate original
certificate, as the case may be) issued by it for replacing it with the fresh
certificate to be issued after carrying out necessary corrections with
caption/ annotation against the changes carried out and the date of such
correction. It may retain the original entries as it is except in respect of
correction of name effected in exercise of right to be forgotten. The
fresh certificate may also contain disclaimer that the CBSE cannot be
held responsible for the genuineness of the school records produced by
the incumbent in support of the request to record correction in the
original CBSE certificate. The CBSE can also insist for reasonable
prescribed fees to be paid by the incumbent in lieu of administrative
expenses for issuing fresh certificate. At the same time, the CBSE
cannot impose precondition of applying for correction consistent with
the school records only before publication of results. Such a condition,
as we have held, would be unreasonable and excessive. We repeat that if
the application for recording correction is based on the school records as
it obtained at the time of publication of results and issue of certificate by
the CBSE, it will be open to CBSE to provide for reasonable limitation
period within which the application for recording correction in
certificate issued by it may be entertained by it. However, if the request
for recording change is based on changed school records post the
publication of results and issue of certificate by the CBSE, the candidate
would be entitled to apply for recording such a change within the
reasonable limitation period prescribed by the CBSE. In this situation,
the candidate cannot claim that she had no knowledge about the change
recorded in the school records because such a change would occur
obviously at her instance. If she makes such application for correction of
the school records, she is expected to apply to the CBSE immediately
after the school records are modified and which ought to be done within
a reasonable time. Indeed, it would be open to the CBSE to reject the
application in the event the period for preservation of official records
under the extant regulations had expired and no record of the candidate
concerned is traceable or can be reconstructed. In the case of subsequent
amendment of school records, that may occur due to different reasons
including because of choice exercised by the candidate regarding change
of name. To put it differently, request for recording of correction in the
certificate issued by the CBSE to bring it in line with the school records
of the incumbent need not be limited to application made prior to
publication of examination results of the CBSE.
(a) Reverting to the first category, as noted earlier, there is a legal
presumption in relation to the public documents as envisaged in the
1872 Act. Such public documents, therefore, cannot be ignored by the
CBSE. Taking note of those documents, the CBSE may entertain the
request for recording change in the certificate issued by it. This,
however, need not be unconditional, but subject to certain reasonable
conditions to be fulfilled by the applicant as may be prescribed by the
CBSE, such as, of furnishing sworn affidavit containing declaration and
to indemnify the CBSE and upon payment of prescribed fees in lieu of
administrative expenses. The CBSE may also insist for issuing Public
Notice and publication in the Official Gazette before recording the
change in the fresh certificate to be issued by it upon surrender/return of
the original certificate (or duplicate original certificate, as the case may
be) by the applicant. The fresh certificate may contain disclaimer and
caption/annotation against the original entry (except in respect of change
of name effected in exercise of right to be forgotten) indicating the date
on which change has been recorded and the basis thereof. In other
words, the fresh certificate may retain original particulars while
recording the change along with caption/annotation referred to above
(except in respect of change of name effected in exercise of right to be
forgotten).
(b) However, in the latter situation where the change is to be
effected on the basis of new acquired name without any supporting
school record or public document, that request may be entertained upon
insisting for prior permission/declaration by a Court of law in that
regard and publication in the Official Gazette including surrender/ return
of original certificate (or duplicate original certificate, as the case may
be) issued by CBSE and upon payment of prescribed fees. The fresh
certificate as in other situations referred to above, retain the original
entry (except in respect of change of name effected in exercise of right
to be forgotten) and to insert caption/annotation indicating the date on
which it has been recorded and other details including disclaimer of
CBSE. This is so because the CBSE is not required to adjudicate nor has
the mechanism to verify the correctness of the claim of the applicant.