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25.wp.10131-2024 & ors.odt

11. The Petitioner participated in the pre-bid meeting held on 24th June 2024. In the pre-bid meeting at Sr. No.33, it was clarified that all bids uploaded will be visible. The Petitioner paid the EMD and Tender fee aggregating to Rs.2,20,000/-. The Petitioner's bid for another E-Tender No.1563 (subject matter of Writ Petition No.10131 of 2024) was confirmed at 4:37 p.m. (16:37 hours) with the packet/file size of 100882 kb (100.22 mb). The Petitioner attempted to submit the bid with all documents on the portal between 2:00 p.m. to 4:45 p.m. on 3rd July 2024. However, the system persistently displayed an error viz. "JAVA HEAP SPACE". At 14:43 hours, 16:30 hours, 21:27 hours and 21:31 hours. The Petitioner's representative contacted the technical support staff on their online portal and requested the support staff to assist the Petitioner to submit their documents. Between 14:43 hours till 16:45 hours, the support staff took access of the Petitioner's computer through an application called "Any Desk" and tried to deal with the error. However, the exercise did not fructify and the Petitioner was deprived of submitting the bid.