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(xiii) Unclaimed Deposits and Lockers • The aggregate number of lockers wherein the account holders are dormant (as of December 31, 2018) • The aggregate number of lockers wherein the activity in the lockers is Nil for more than 10 years (as of December 31, 2018) • The aggregate number of lockers wherein the activity in the lockers is Nil for more than 20 years (as of December 31, 2018) • PIO to provide the ageing schedule of all unclaimed deposits with the bank - in the aggregate (in the manner available with the bank) (as of December 31,2018)
"1.Does it not expedient for the bank authorities concerned to verify and ensure that everything is in the points after the customer leaves the locker room?
2. In the period 1-10-11 to 28-10-2011 no efforts to have been evinced to notice the fact of tempering of the locker. Can the reasons for this lapse on the part of the concerned authorities be permissible as per bank's statutory rules?
3. Does it not require causing an immaculate intensive check of all the locking devices and ensuring safety in a foolproof manner by the Banking officials concerned just before they leave precincts of the Bank each day?
4. Are there any specific rules allowing the bank authorities to engage an unauthorized mechanic for the purpose?
5. Had there been strict surveillance of the bank officials concern throughout the operation or this repaired word?
6. Are there any rules under Bank's Statute to allow a private person in the locker room without the surveillance of the bank officials?"

The Commission while disposing of the appeal passed the following directions vide its decision dated 27.06.2012:

6.8.10 As per the RTI rules 2012, an application under sub-section (1) of Section 6 of the Act shall be accompanied by a fee of rupees ten and shall ordinarily not contain more than five hundred words, excluding containing address of the Central Public Information Officer and that of the applicant. However, the RTI application filed by the complainant was having around 1800 words.

6.8.11 Perusal of the RTI application against which the complainant has filed complaint reveals that he has sought details of Willful Defaulters, NPA Analytics, Loss, doubtful or written off loans, Financial supply chain of banks, CRD/OTS, NPA Turnaround, Adhoc limits, FX, Gifts, donations/DEA Fund and Commissions, Demo/GST, Limitation and NPA Sales, Unclaimed Deposits and Lockers and EB. Perusal further reveals that in most of the cases he has not sought any material or copy of the order instead he has sought confirmation, analytics, details of processes etc. Thus he has not sought records or documents which were in the custody of the public authority.