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3. OP in its written version, first took preliminary objections regarding the complaint being not maintainable; the complainant being not a consumer and the complaint being bad for non-joinder of necessary parties. On merits, it was pleaded by the OP that the eligibility for admission in MBA course was to be confirmed by the IASE University and they had nothing to state in that regard. OP further asserted that it was the prerogative of the University to conduct examinations, declare result, supply the mark sheets and degree to the students passing/completing the course. It was next pleaded that the admission to the MBA course was subject to passing of BBA course and subject to supply of mark sheets and degree by the IASE University as the MBA course was under the Sikkim Manipal University. As per OP, it was the complainants duty to get the mark sheets and degree from the said University but after the receipt of notice from the complainant, as a goodwill gesture, they requested the University to supply the mark sheets and degree of BBA course of the complainant vide letter dated 6.8.2008. Pleading no deficiency in service as well as unfair trade practice on their part, OP prayed for dismissal of the complaint.