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22.1 It will be seen from the Government of India, Citizen's Charter of General Insurance Industries, which was required to be given wide publicity by the G.I.C. and its subsidiaries that the mission declared therein was to develop the general insurance business "in the best interests of the community". The progress on implementation of the Charter upto quarter ending September 1999 showed that the G.I.C. and the Government Companies had introduced several covers "for the weaker sections of the society at the affordable rates". (Source : http:/ /goicharters.nic.in/gic.htm).