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2. The facts of the case, in brief, are that the complainant Sh. Rajesh Nautiyal had purchased a Mahindra & Mahindra Bolero SLXDI/2WD/7STR/(A/C)BSIII from Premier Motors Pvt. Ltd. Haridwar Bi-pass Road, Dehradun on 14.02.2011, which was financed by Punjab National Bank, I.M.A. Branch, Dehradun. The said vehicle was insured with The Oriental Insurance Co. Ltd. - opposite party for the period from 15.02.2011 to 14.02.2012 at an I.D.V. of Rs. 5,95,758/-. The vehicle was thieved on the mid-night of 11/12.05.2011 from the parking of Gandhi Nagar Colony. An F.I.R. was lodged on 12.05.2011 with the Thana Cantt., Police Station, Bindal and the opposite party was also informed immediately. The complainant put endless efforts to trace out the said vehicle, but the same could not be traced out. The opposite party deputed its investigator for investigation. However, the opposite party repudiated the claim submitted by the complainant on the ground that the vehicle had remained without registration till the date of theft and, thus, the complainant had violated the terms and conditions of the policy. This led the complainant to file a consumer complaint before the District Forum, Dehradun, alleging deficiency in service and unfair trade practice adopted by the opposite party in repudiating his claim on an unjust ground. The District Forum, after an appreciation of the facts of the case, partly allowed the consumer complaint vide its order dated 07.11.2012 in the above manner. Aggrieved by the said order, the opposite party has filed this appeal.