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2. Facts giving rise to this appeal, in brief, are that according to the consumer complaint, the complainant had given a test for getting admission in B.E. in the appellant - University on 20.05.2013 in Chandigarh and secured a rank of 2105 on net and was called upon to attend the counselling on 25.06.2013 at 1:00 p.m. The seat was allotted to the complainant in CSE Specialization Business Analytics and Optimization. The complainant was in the waiting list of CSE Specialization in Cloud Computing and Virtualization (CSE CCVT). The complainant deposited Rs. 85,000/- towards admission fee through demand draft dated 22.06.2013. The refund was to be made latest by 10.07.2013, so as to wait for the waiting list to be cleared. As the complainant was interested in CSE CCVT, the waiting list was not cleared, hence the complainant requested for cancellation of seat allocated to him in B.E. CSE Specialization in Business Analytics and Optimization on 08.07.2013. On 11.07.2013, the complainant asked for the status of the waiting list of B.E. CSE CCVT admission from opposite party No. 2 (who has not been arrayed as party to the present appeal). The complainant was asked to write an e-mail, which he sent on 11.07.2013, but no response was given to him. As per the prospectus, the classes were to start from 20.07.2013. The complainant again had a talk with opposite party No. 2 on 27.07.2013 about his e-mail dated 11.07.2013, whereupon he was asked to send the details of marks secured and other details, which were supplied by him through e-mail dated 27.07.2013. The complainant was further asked to get admission by 30.07.2013 by being physically present in the appellant - University. The complainant had taken admission in the appellant - University in B.E. Computer Science (CCVT) on 30.07.2013 and joined classes on 31.07.2013. The complainant deposited total sum of Rs. 2,60,650/-. In the manual round of counselling of Punjab University (Chandigarh) on 14.07.2013, the complainant got admission in Government College in B.E. Computer Science (CSE) in Chandigarh College of Engineering and Technology, Chandigarh. On the next working day, the complainant requested for withdrawal of admission and applied for refund of the fees on 16.08.2013. The complainant received a refund of Rs. 1,58,250/- on 03.10.2013 against the payment of Rs. 2,60,650/-. The complainant wrote an e-mail dated 26.10.2013 for not refunding the course fee (tuition fee) of Rs. 1,01,000/- and Rs. 7,500/- PDP fee and Rs. 400/- towards group medical insurance. The complainant, however, did not receive reply from the University. The said amount was wrongly withheld by the University, thereby resorting to deficiency in service. Thus, the complainant filed a consumer complaint before the District Commission.