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2. That the defect in the power steering still persisted after driving the vehicle about 1300 KMs and that the complainant had again to get the vehicle checked at the service centre of OP No.1 on 03-01-2001. Again on 31-01-2001 the complainant faced the problem with the power steering after driving the vehicle for about 3000 KMs and got it checked from the service centre of the OP No.1.

3. That hardly had the complainant drove the vehicle for another 3400 KMs that he found the power steering very hard and rushed the vehicle to the service centre of OP No.1 on 03-03-2001. After a few days again the complainant found the leakage in the power steering on 22-03-2001 and got the vehicle checked from service centre of OP No.1.

(iii) That the OPs have manufactured the vehicle after obtaining the Type approval and confirmation of production certificate from ARAI, Pune, which is an accredited Research Institute under the Ministry of Industry, Govt. of India.

(iv) That the Surveyor named by the complainant himself is not confident it shows his effectiveness and understanding at the mechanism. He has not stated his qualifications and his relevant experience in the field.

(v) That the problems as reported and pointed out were rectified/removed by M/s Concorde Motors Ltd. and after the initial rectification/removal of alleged problem, as and when the complainant reported with his vehicle, the vehicle was checked by the Engineers of the authorized Service Centre of the answering OPs, and the same was duly repaired to the complete satisfaction of the complainant. Although there was no problem or defect in the power steering as and when the same was checked by its engineers yet due to the request and insistence of the complainant, they replaced the Gear Box of Power Steering to satisfy the customer as a gesture of goodwill. No abnormalities were found at any point of time in the Power Steering. The notice dated 18.03.2002 was duly replied vide letter No.RO:ND:L:3693 dated 25.03.2002.

(vi) That as per the information gathered from M/s A-One Motors, although the vehicle in question was brought to the said Service Centre with the alleged problem, but no problem was found or noticed. From the information made available by M/s Nawal Autocare, Mathura, there was no problem in the power steering except lack of oil which was got filled and the power steering rendered perfectly O.K/alright.

(vii) As per the information gathered from M/s Marudhara Motors, Jodhpur, no such problem was observed or reported to be found in the power steering. Even from the information gathered from M/s Roshan Motors Pvt. Ltd., they also did not find any abnormality in the power steering or in the pick up.

(viii) There was no occasion for M/s Zed-F to give its opinion as neither had it had any authority nor any such problem was reported or found in the vehicle. The vehicle in question including the power steering is operating/functioning properly without any problem therein as is reported by various service centres of the answering OPs. There is no need for replacement of vehicle as alleged. There was no problem found in the power steering of the vehicle, which was endorsed by Power Steering Manufacturer M/s Zed-F India.