Section 20 in The Telecom Consumers Protection and Redressal of Grievances Regulations, 2007 [Entire Act]
service provider referred to in sub-regulation (1), Call Centre, customer care centre, help desk, the Nodal Officer, the appellate authority, at the sales outlets ... Schedule) shall be provided by the service provider or his agent to each consumer at the time of his subscription for service. (5) A copy