refund of the security as well as
compensation for the failure of ISDN facility installed at his residence was
dismissed, the appellant has preferred this ... against the respondent, in brief, were that he applied for installation of ISDN
telephone to the respondent, which was allotted but the instrument
complainant that for their business they have taken telephone connections
including ISDN line connection from respondent/ BSNL. Since inception of the
connection bearing no.25679880 ... ISDN line) an average monthly billing was about
Rs.8,000/-. There was a sudden spurt in the reading for the month of January
sent
them unnecessary bills for the period, when the instrument, modem and ISDN had
already been collected by them on 13.11.2009, on the request ... request of the complainant, the OPs collected the instrument, modem and ISDN on 13.11.2009 vide
annexure C-2. Thereafter, the OPs sent a bill
being the cost of installing the BSNL-ISDN
backup in the event of failure on the part of the opposite party to stop the
frequent ... same, thereby
the complainant was compelled to go for BSNL, Chennai Telephones ISDN back up,
at a cost of Rs.51,070/- to avoid
Opposite Party which included
Rs. 16,500/- as charges against ISDN line, which was later on refunded.
8. That
the complainant feeling dissatisfied and aggrieved
