also obtained the ATM (Debit) Card (ATM Card No. 6220180681200046040) with SMS alert facility. On 22.09.2015, the Complainant had withdrawn an amount ... Bank to produce the SMS Delivery Report before the District Forum and further there was no mention of SMS alerts being sent and SMS Delivery
registered his mobile No. 9412925666
with the bank for receiving the SMS alert with regard to deposit as well
as withdrawal pertaining to his account ... Before 30.03.2017, the
complainant used to receive SMS alert on his mobile handset regarding
deposit and withdrawal in his account, but from
mini statement request
denial and the mobile number to which two SMS alerts were sent from the ATM
computer.
2. The appellant filed a second ... supply of mini statement from the ATM and failure to
send SMS alert to his mobile number, he was informed that the SMS alert
credited to his account each on
26.09.2012. This time also no SMS alert was received. On
18.10.2012 the aforesaid amount Rs. 40,000/- was taken ... failing to
consider the SMS generated by the ATM Switch Centre in Mumbai, which
clearly shows that all SMS alerts for the transactions were duly
knowledge and that the OP had failed to send him SMS alerts for these withdrawals through ATM. It is also his case that ... updated for extending mobile banking facility, and therefore, no SMS alerts were sent to him for any transaction. It was further submitted that ATM cash
source energy meters,
DCU (PSTN) and PrePaid AMR Software with SMS alert.
The details of the said purchase orders are given below ... rate of Rs. 27,050/;
PrePaid AMR Software with SMS Alert for Low Credit 1
number, at the rate
debit card number being 5326661119000011. It had also informed that SMS alerts would be
given to her
as and when withdrawals and
deposits were made ... being credited into her account and she was
withdrawing and receiving
SMS alerts. While so she had withdrawn
further stated that the
complainant had got activated the SMS alert facility, on his mobile number, but he did not receive,
even a single SMS ... SMS facility, which was activated, on the mobile
phone of the complainant, at the time of withdrawal, through the ATM Card, no
SMS alert
Bank flagged and alerted, the
addition of these beneficiaries and the alert recommended
'Decline add payee' and also alerted "Transaction IP does ... alert, no other alert seems to have
been raised. No efforts were made by HDFC Bank to examine the
reasons for transactions not been alerted
eliminated by implementation of IPS system, but the
other benefits of SMS alert and availability of records of all transactions are
not limited ... error in collecting digital amount is completely
ruled out.
iv. SMS alert to registered mobile of the customer: The end customer is
informed about
