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notified by the Banking Codes and Standards Board of India (BCSBI) and refund an amount of Rs.7,40,085/-. For Petitioner : Mr.R.Parthasarathy ... Customers notified by the Banking Codes and Standards Board of India (BCSBI) and refund an amount of Rs.7,40,085/- to the petitioner, which

dues should strictly adhere to the above guidelines and instructions, including the BCSBI Code, while engaged in the process of recovery of dues. 4. Complaints

arising out of loss of original title documents, para 8.12.1.2(r) of BCSBI code can very well be invoked. It reads as follows

second respondent is ready to comply with the said direction. THE BCSBI Code set out in para 8.12.1.2(r) reads as follows: “In the event

conditions stipulated in "CODE OF BANK'S COMMITMENT TO CUSTOMERS (BCSBI CODE)" in respect of the petitioner's vehicles loan