studies/reports of the Banking Codes
and Standards Board of India ('BCSBI') to examine the issue of similarity
of banking charges across SCBs ... BCSBI study under the title 'Study of Charges levied
by banks for Certain Services' [2012] (Report 1) analysed the
Tariff Schedule, Account Closure
Code of
Bank's Commitment to Customers" (BCSBI Code)
pertaining to collection of dues. The BCSBI Code at para
6 inter alia provides ... Code of Bank's Commitment to Customers' (BCSBI
Code) pertaining to collection of dues. Banks are
advised to strictly adhere to the guidelines
would be
monitored by the Banking Codes and Standards Board
of India (BCSBI). Based on the recommendations of the
Group, action required to be taken ... banking industry ombudsman known as Banking Codes and
Standards Board of India (BCSBI), which can always be approached if
any of the banks are deviating
Management from IIBFF, Mumbai; and Certificate
course in Banking Codes and Standards (BCSBI) from
IIBF, Mumbai. He would claim that he has vast
experience; that