M/S Suneja Towers Private Limited vs Anita Merchant on 18 April, 2023
22. The synthesis of the cited decisions aforesaid, for the present
purpose, leads to the result that none of these decisions could be taken
as guide for award of compound interest in an action before the
Consumer Fora under the Act of 1986. In regard to such cases, in our
view, the forum would be entitled to provide for the amount of
compensation as deemed fit, having regard to the facts and
circumstances of the case and the gravity of the negligence of the
opposite party and consequential injury suffered by the consumer. The
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forum could award even punitive damages but that would depend on the
relevant circumstances and for that matter, the relevant factors shall
have to be specified. In regard to such awarding of compensation
and/or punitive damages, the forum concerned could take all the
relevant factors into account and award such amount as deemed fit and
necessary but ordinarily, in the matters of money refund, awarding of
compound interest as a measure of punitive damages is not envisaged.
As to what would be the quantum of compensation and for that matter,
what would be the quantum of punitive damages, would depend on
facts and circumstances of each case but while awarding so, the forum
would be advised to specify all the relevant factors and basis of its
quantification. A shortcut of awarding compound interest is neither
envisaged by the statute nor do we find any such term of contract
between the parties or any such usage. As noticed, the attempt to seek
compound interest in such real estate dealings did not meet with
approval of this Court and in the case of Ireo Grace Realtech (supra)
such a claim was declined by a 3-Judge Bench of this Court for having
no nexus with the commercial realities of the prevailing market. Going
by the principles governing the nature of jurisdiction of the Consumer
Fora as also the principles enunciated by this Court including those in
the 3-Judge Bench decision, we need to disapprove the proposition of
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awarding compound interest in the cases of monetary refund in such
dealings.