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Starkey Laboratories India P. Ltd. vs Ram Sewak Semwal on 17 March, 2023

In the case of Sanjib Kumar Dey and another (supra), it was held by Hon'ble National Commission that documentary evidence will always get preponderance over oral evidence. The said case involved forging of documents. In the instant case, there is enough documentary evidence, as is stated above, to substantiate manufacturing defect in the hearing aid machine.
State Consumer Disputes Redressal Commission Cites 5 - Cited by 0 - Full Document
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