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Amit Strips vs National Insurance Co.Ltd. & Anr. on 27 August, 2015

20. From the bare perusal of the order of the Hon'ble National Commission in First Appeal No.43 of 2008 - M/s Associated Road Carrier Ltd. vs. M/s Pioneer Products Ltd. (Supra), it is clear that when the goods are not transported by the Common Carrier and are intentionally kept with themselves for whatever reason, the provision would not be attracted and where there is no loss or injury to the goods, but the common carrier wrongly or illegally refuses to deliver goods and the person entitled to delivery initiates action for non- delivery, then Section 10 will not apply. In the instant case, the appellant (complainant) has not proved that the common carrier had not informed him regarding non-delivery or loss of the consignment. It appears that the transporter informed the appellant (complainant) regarding loss of the consignment, therefore, provisions of Section 10 of the Carriers Act and Section 16 of the Carriage By Road Act, 2007 are applicable in the instant case. The facts of the judgments cited by the appellant (complainant) is quite distinguishable from the facts of the instant case, therefore, the above judgments do not help the respondent (complainant). In the instant case, the appellant (complainant) did not send notice to the transporter / carrier under // 15 // Section 10 of The Carriers Act, 1865 or Section 16 of The Carriage By Road Act, 2007. The above provisions are applicable in the matter related to Consumer Protection Act, 1986. The appellant (complainant) did not serve notice upon the transporter under Section 10 of The Carriers Act, 1865 or Section 16 of The Carriage By Road Act, 2007 and he violated the provisions of Section 10 of The Carriers Act, 1865 or Section 16 of The Carriage By Road Act, 2007, therefore, the complaint is not maintainable.
State Consumer Disputes Redressal Commission Cites 14 - Cited by 0 - Full Document

M/S. Kalpaka Transport Company ... vs M/S. Auchtel Products Ltd.,Mumbai- 400 ... on 26 November, 2010

Therefore, based upon that judgement, it is to be held, that in order to initiate the proceeding under Consumer Protection Act also, notice under Sec.10 of Carriers Act is mandatory, which is followed by the State Commission of Uthranja, at Dehradun, as seen from the case reported in Baidyanath Ayurved Bhawan Ltd., Vs. Vishal Goods Transort Co. & Ors., reported in II (2007) CPJ 372.
State Consumer Disputes Redressal Commission Cites 6 - Cited by 3 - Full Document
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