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1 - 10 of 16 (0.22 seconds)Deepak Tyagi & 14 Ors. vs Shree Chhatrapati Shivaji Education ... on 20 January, 2020
A 'Larger Bench' of this Commission in Manu Solanki and Ors vs. Vinayaka Mission University and other connected cases reported in I (2020) CPJ 210 (NC) had held that educational matters do not come within the purview of Consumer Protection Act, 1986. Consequently, complaints filed by in such matters are deemed not maintainable. This precedent aligns with the position that educational institutions and the services they provide are not considered "services" under the Consumer Protection Act.
Consumer Protection Act, 2019
Section 3 in The University Grants Commission Act, 1956 [Entire Act]
Bihar School Examination Board vs Suresh Prasad Sinha on 4 September, 2009
Hon'ble Apex Court, in the case of Bihar School Examination Board vs. Suresh Prasad Sinha, reported in IV (2009) CPJ 34 (SC), has clarified this issue. The Court held that the Bihar School Examination Board does not offer "service" to any candidate, nor does any student hire or avail of any "service" from the Board for a consideration. Paragraph No. 10 of the said decision is reproduced below: