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The Regional Passport Office vs Paramjit Kaur Dhaliwal on 3 April, 2019
7. The same issue was there in FA No.175 of 2019 titled as
"The Regional Passport Officer & Anr. Vs. Paramjit Kaur
Dhaliwal", (Supra), wherein it was held that the service provided by
the passport authorities cannot be equated with the meaning of
'Service' and the Complainant cannot be held to be a 'Consumer'
as defined under the Act. However, the District Commission had
failed to take notice of all these material facts while passing the
impugned order. Moreover, the learned for the Appellants has fairly
submitted that Respondent/Complainant is at liberty to move
appropriate application before the Appellant Department by annexing
all the required documents after completing all the necessary
formalities as required. Further, the case of the
Respondent/Complainant would be considered and decided within a
period of 45 days upon receipt of Application along with required
documents.
Section 6 in Consumer Protection Act, 2019 [Entire Act]
Section 10 in Consumer Protection Act, 2019 [Entire Act]
Section 11 in Consumer Protection Act, 2019 [Entire Act]
Section 17 in Consumer Protection Act, 2019 [Entire Act]
Section 2 in The Passports Act, 1967 [Entire Act]
Nrisingha Murari Chakraborty & Ors vs State Of West Bengal on 12 April, 1977
In another case Nrisingha Muran Chakraborty &
Ors. v. State of West Bengal AIR 1977 SC 1174, it was held
by the Hon'ble Supreme Court that passport, by virtue of its
nature and purpose, is a political document for the benefit of its
holder, as it recognizes him as citizen of the country and the
same is granted to a person in the nature of request to another
country for his free passage therein.
Standard Chartered Bank Ltd vs Dr. B.N. Raman on 14 July, 2006
In this
behalf, it would suffice to make reference to a recent order
dated 13.03.2015 passed in Revision Petition No. 3785 of
FA No.471 of 2023 6
2013 (Passport Officer Vs. Ajay Bansal), wherein referring
to the earlier orders passed by this Commission and also
the decisions of the Hon'ble Supreme Court in Standard
Chartered Bank Ltd. Vs. Dr. B.N. Raman - (2006) 5 SCC 727
and Bihar School Examination Board Vs. Suresh Prasad
Sinha - (2009) 8 SCC 483, a co-ordinate Bench of this
Commission has also taken the aforestated view."