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1 - 10 of 10 (0.59 seconds)M/S. Harsolia Motors vs M/S. National Insurance Co. Ltd on 3 December, 2004
National
Commission also held in Harsolia Motors versus National
Insurance Co. Ltd, reported in 2005(1) CLT Page 97 that whether
insurance policy taken by commercial units could be held to be hiring
of services for commercial purpose and thereby excluded from the
purview of the Consumer Protection Act. It was held that a person
who takes insurance policy to cover the envisaged risk does not take
the policy for commercial purpose. Policy is only for indemnification
and actual loss. It is not to generate profit. On the basis of law laid
down by National Commission in the above-referred authority, it is
amply clear that it is immaterial whether services have been hired for
commercial purposes or not in a contract of insurance. The
Consumer Complaint No.39 of 2013 15
contention raised by the OPs on this point is repelled by us on the
basis of law, as discussed above.
Chuni Lal Dwarka Nath vs Hartford Fire Insurance Co. Ltd. And ... on 14 November, 1957
10. The next point canvassed is with regard to deduction of
Rs.1,59,443/- on the ground that policy clause is not applicable. We
are strictly governed by the Contract of Insurance in this case. In the
policy document Ex.OP-1/1, it is set out that the insurance under the
policy is subject to clauses like Clause 3 designation property
clause, clause 4 reinstatement value policy clause, clause 5 local
authorities clause. Since there is a express contract regarding the
insurance under the policy, which is subject to clauses, hence the
Consumer Complaint No.39 of 2013 23
contention of the complainant that amount of Rs.1,59,443/- has been
wrongly deducted is not accepted by us. The further submission of
the complainant is that amounts of Rs.60,341/-, Rs.39, 722/-,
Rs.2,024/- and Rs.6,844/- have been wrongly deducted on account
of dead stock by the surveyor. The surveyor gave the detailed report
by preparing the inventory on the basis of record duly explaining it.
Consequently, we do not find any force in the submission of the
complainant that above-referred deductions have been wrongly
made by OP no.1 and 2. Similarly, the deductions of 14.73%,
18.32% and loss to the extent of 10%, 25%, 50% and 100% in
different items have not been proved to be wrong by the complainant
by citing any cogent evidence before us. The counsel for the
complainant referred to law laid down by Himachal Pradesh State
Consumer Disputes Redressal Commission Shimla in Chuni Lal
versus Oriental Insurance Co. Ltd., reported in III(2007) CPJ 286
that in case of fire, no deductions allowed, as insured assets had
been reduced to ashes. Next reliance of complainant is on law laid
down by National Commission New Delhi in Oriental Insurance
Company Limited vs. M/s Girdhari Lal Tulshi Ram Joshi,
reported in 1 (1997) CPJ 50 (NC) that State Commission directed
the OP to pay full insured amount, where the shop was reduced to
ashes in the incident of fire.
Amirali A. Mukadam vs United India Insurance Co. Ltd. on 6 September, 2007
The reliance of the complainant is on letter
Ex.CW-1/20, but we find that date of this letter i.e. 27.10.12 has
been written with pen, which is out of symmetry of the typed letter. At
the most, postal receipt Ex.CW-1/21 indicates that it was sent on
29.10.12 only. It is the subsequent invention of the mind of the
complainant to move the letter and emails after receiving the above
amount and then to press for more amount from the OPs.
Undoubtedly, National Commission has held in Amirali A.
Consumer Complaint No.39 of 2013 27
Mukadam versus United India Insurance Co. Ltd., reported in
IV (2007) CPJ 234 (NC) that protest registered by complainant
within reasonable time and if carries undue influence applied then
insurance company is liable to pay interest on amount paid. We find
no coercion or undue influence or misrepresentation has been
proved on the record before us by the complainant in this case.
New India Assurance Co. Ltd vs Pradeep Kumar on 9 April, 2009
The
complainant referred to law laid down in New India Assurance Co.
Ltd. versus Pradeep Kumar, reported in IV (2009) CPJ 46 (SC)
that surveyor's report is not last and final word. It may be basis for
settlement of claim, but neither binding upon insurer nor insured. The
above law cited of the Apex Court is not disputed, but it must be
proved by convincing evidence that report of surveyor is not correct.
United India Insurance vs Ajmer Singh Cotton & General Mills & Ors on 12 August, 1999
Undoubtedly, the Apex Court has held in United India Insurance
versus Ajmer Singh Cotton & General Mills and others, reported
in 1999 (3) Page 499-500 that if consumer satisfies that the
discharge voucher was obtained by fraud, misrepresentation, undue
influence or coercion, the authority would be justified in granting
appropriate relief. We do not dispute the cited proposition of law laid
down in this authority, but we find that there is no vitiating
circumstance of discharging the voucher issued by complainant in
favour of OPs towards full and final settlement of the insurance
claim. Consequently, complainant is not entitled to claim more than
settled amount as complainant remained unable to establish it on the
record. that discharge voucher is the result of fraud, undue influence,
coercion on the part of OP no.1 and 2. The present complaint was
Consumer Complaint No.39 of 2013 28
filed on 02.04.2013 by the complainant, whereas discharge voucher
is dated 26.10.12 vide Ex.CW-1/36 on the record. We, thus, find no
ground to enhance the insurance claim exceeding the claim already
received by the complainant from OPs on the basis of discharge
voucher towards full and final settlement of the claim.
The Consumer Protection Act, 1986
Laxmi Engineering Works vs P.S.G. Industrial Institute on 4 April, 1995
6. We have heard learned counsel for the parties at considerable
length and have also examined the record of the case including the
written submissions placed on record by OPs. The first point of
argument before us by the OPs is that the complainant dealt in
commercial activities and as such, the complainant is not a
consumer. On the other hand, the counsel for the complainant
countered this point by submitting that insurance contract is primarily
meant for reimbursement purposes and there is no question of
commercial or non-commercial activities in such type of matter. The
OPs referred to law laid down in "Laxmi Engineering Works Vs.
P.S.G. Industrial Institute", reported in II (1995) CPJ-1 (SC),
"Birla Technologies Ltd. Vs. Neutral Glass and Allied Industries
Ltd.", reported in 1(2011) CPJ-1 (SC) and "Economic Transport
Organization Vs. Charan Spinning Mills (P) Ltd, & Anr."
Reported in 1(2010) CPJ-4 (SC). We find that the above-referred
authorities are on different footings and would not be applicable in
Consumer Complaint No.39 of 2013 14
this case. There is a dispute pertaining to reimbursement of the loss
sought from the insurer by the insured.
The Right to Information Act, 2005
The Oriental Insurance Co.Ltd vs Loknete Rajarambapu Patil Hospital & ... on 2 June, 2015
The National Commission has also
examined this type of matter in Oriental Insurnce Company Ltd..
versus Loknete Rajarambabu Patil Hospital & Research Centre,
reported in IV (2012) CPJ 625 (NC), wherein it has been held that
insurance contract cannot be termed as commercial activity.
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