whether the computer is infected with virus or not.
If the virus is found in the computer then that can be killed or removed
with ... should
have checked the respondent's computer before presuming that the
computer was infected with some virus. Therefore, the explanation given
by the appellant
made
aware of installing anti-virus in the unit. The use of anti-virus while
using computer devices is a common masses, who are using ... check of Power and Data cable performed
- Since there was virus in the computer of customer, so it was got
free of virus through their
Rules II of that rules
provides for measures to handle computer virus. It is therefore, the responsibility
of the owner of a server and personal ... regarding
compliance with the above rules to prevent unauthorized access or computer
virus. It is not in dispute that the website was hacked
amount of
Rs.25,400/- towards the cost of computer and anti virus software and further to
pay compensation ... Computer Systems, Nagpur.
He is a distributor of computers of Zenith Computers Ltd., Mumbai. On
04.08.2007 complainant / respondent Smt M Sahare purchased a computer
document with
regard to their defence that the complainant computer/laptop
was having Trojan virus. In fact there is dereliction of service
on the part ... Respondent
failed to prove that the laptop/computer of the Respondent was protected by anti-
virus. Additionally, the Appellant has submitted that the finding
consumers. The complainant purchased the computer from opposite
party No. 1, no software was installed in the computer by opposite
party No. 1. Only ... machine, without any licensed Anti-
Virus Software, resulting in manufacturing of the softwares in the
computer. The complainant has deliberately not made Lenovo
Company
that the problem was due to some
5
virus which had probably entered into the computer through some external
device appears to us quite logical ... persons in the use and maintenance of the
computers. If we peep into the past, when the computers were in its infancy,
we see that
your credentials.
Do not use Internet Banking if your computer is not free of malware (Viruses, Trojans etc)."
10. It is clear from
from respondent No. 1 for upgradation
of the Computer system and removal of the virus. It was also admitted that
it was told ... proved without any doubt
that the data already stored in the Computer/Hard Disk of respondent
No. 1 was deleted when the appellants upgraded
advance. The opposite party installed the software in the computer of the complainant on 24.10.2008. It was mutually agreed that balance Rs.4,000/- would ... rectify defect spoiled the condition of the computer system etc. are false. There was no virus problem as alleged. Software as agreed between the parties