district forum/state commission which had already passed judgments in the depositors’ consumer cases. The Court held that after the execution of the order
exist for the abstraction, consumption or use of electricity by the consumer, it shall be presumed, until the contrary is proved, that any abstraction, consumption ... electricity has been dishonestly caused by such consumer. (1A) Without prejudice to the provisions of this Act, the licensee or supplier, as the case
Section 12 in The Consumer Protection Act, 1986
12. Manner in which complaint shall be made.—
(1) A complaint in relation to any goods sold ... provided may be filed with a District Forum by— (a) the consumer to whom such goods are sold or delivered or agreed to be sold
Section 15 in The Consumer Protection Act, 1986
15. Appeal.—
Any person aggrieved by an order made by the District Forum may prefer an appeal
Section 17 in The Consumer Protection Act, 1986
17. Jurisdiction of the State Commission.—
(1) Subject to the other provisions of this Act, the State ... call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any District Forum within
Section 9 in The Consumer Protection Act, 1986
9. Establishment of Consumer Disputes Redressal Agencies.—
There shall be established for the purposes of this ... following agencies, namely:— (a) a Consumer Disputes Redressal Forum to be known as the “District Forum” established by the State Government *** in each district
Section 2 in The Consumer Protection Act, 1986
2. Definitions.—
(1) In this Act, unless the context otherwise requires,— (a) “appropriate laboratory” means a laboratory ... from any defect; ( aa) “branch office” means— (b) “complainant” means— (i) a consumer; or (ii) any voluntary consumer association registered under the Companies
Section 27 in The Consumer Protection Act, 1986
27. Penalties.—
(1) Where a trader or a person against whom a complaint is made
having regard to seventy-five per cent. of average rise in the Consumer Price Index for urban non-manual employees for the immediately preceding previous
Section 15 in Consumer Protection Act, 2019
15. Investigation Wing.
(1) The Central Authority shall have an Investigation Wing headed by a Director-General