Section 12 in The Consumer Protection Act, 1986
12. Manner in which complaint shall be made.—
(1) A complaint in relation to any goods sold ... provided may be filed with a District Forum by— (a) the consumer to whom such goods are sold or delivered or agreed to be sold
Section 15 in The Consumer Protection Act, 1986
15. Appeal.—
Any person aggrieved by an order made by the District Forum may prefer an appeal
Section 17 in The Consumer Protection Act, 1986
17. Jurisdiction of the State Commission.—
(1) Subject to the other provisions of this Act, the State ... call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any District Forum within
Section 9 in The Consumer Protection Act, 1986
9. Establishment of Consumer Disputes Redressal Agencies.—
There shall be established for the purposes of this Act
Section 2 in The Consumer Protection Act, 1986
2. Definitions.—
(1) In this Act, unless the context otherwise requires,— (a) “appropriate laboratory” means a laboratory ... from any defect; ( aa) “branch office” means— (b) “complainant” means— (i) a consumer; or (ii) any voluntary consumer association registered under the Companies Act
Section 27 in The Consumer Protection Act, 1986
27. Penalties.—
(1) Where a trader or a person against whom a complaint is made
Consumer Protection Act . The
provisions of the Electricity Act have overriding effect qua
provisions of any other law except that of the Consumer Protection
Act ... provided.”
Scope of consumer complaint
18. “Consumer dispute" is defined under Section 2(e) of the Consumer
Protection Act,1986 in the following manner
Section 3 in The Consumer Protection Act, 1986
3. Act not in derogation of any other law.—
The provisions of this Act shall
Section 21 in The Consumer Protection Act, 1986
21. Jurisdiction of the National Commission.—
Subject to the other provisions of this Act, the National Commission ... call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any State Commission where
Section 24A in The Consumer Protection Act, 1986
24A. Limitation period.—
(1) The District Forum, the State Commission or the National Commission shall not admit
