Section 12 in The Consumer Protection Act, 1986
12. Manner in which complaint shall be made.—
(1) A complaint in relation to any goods ... provided may be filed with a District Forum by— (a) the consumer to whom such goods are sold or delivered or agreed
Section 15 in The Consumer Protection Act, 1986
15. Appeal.—
Any person aggrieved by an order made by the District Forum may prefer
Section 17 in The Consumer Protection Act, 1986
17. Jurisdiction of the State Commission.—
(1) Subject to the other provisions of this Act ... call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any District Forum
Section 9 in The Consumer Protection Act, 1986
9. Establishment of Consumer Disputes Redressal Agencies.—
There shall be established for the purposes
Section 2 in The Consumer Protection Act, 1986
2. Definitions.—
(1) In this Act, unless the context otherwise requires,— (a) “appropriate laboratory” means ... from any defect; ( aa) “branch office” means— (b) “complainant” means— (i) a consumer; or (ii) any voluntary consumer association registered under the Companies
Section 27 in The Consumer Protection Act, 1986
27. Penalties.—
(1) Where a trader or a person against whom a complaint is made
Section 15 in Consumer Protection Act, 2019
15. Investigation Wing.
(1) The Central Authority shall have an Investigation Wing headed by a Director-General
Section 3 in The Consumer Protection Act, 1986
3. Act not in derogation of any other law.—
The provisions of this Act shall
Section 2 in Consumer Protection Act, 2019
2. Definitions.
- In this Act, unless the context otherwise requires,- (1) "advertisement" means any audio or visual ... Central Consumer Protection Authority established under section 10; (5) "complainant" means- (i) a consumer; or (ii) any voluntary consumer association registered under
Section 3 in Consumer Protection Act, 2019
3. Central Consumer Protection Council.
(1) The Central Government shall, by notification, establish with effect from
