Section 50(5) in The Delhi Metro Airport Express Line, General Rules, 2010
(5)Evacuation to a train on an adjacent track (in open section): (a) In open sections, if assistance cannot easily be given by a train on the same track, a train on the adjacent track may be used;(b)on receipt of a request for assistance, the Traffic Controller shall inform the Station Controllers at the station on the either side of the location of the incident;(c)the Passengers may be detrained from the assisting train at a station;(d)the Traffic Controller shall instruct the train operator of the assisting train to select Coded Manual mode and proceed towards the stalled train as near as permissible and then, select Restricted Manual mode in consultation with the Traffic Controller and drive his train to a point, about ten meters from the stalled train;(e)the train operator of the assisting train shall secure his train and open the appropriate end-door of his train and report completion to the Traffic Controller;(f)the Traffic Controller shall then instruct the train operator of the stalled train to open appropriate end door and ramp (if any) of his train;(g)the two train operators shall then supervise the transfer of passengers via the ramps or step ladders and the track from the stalled train to the assisting train taking particular care to inform passengers of the dangers of tripping on rails and other equipment, the assisting metro staff or the train operator of the stalled train shall also take appropriate measures for in-train baggage tagging for identification of passenger baggage later;(h)once all passengers have been transferred, the end doors and ramps (if any)shall be secured and completion reported to the Traffic Controller by the Train operator of the assisting train;(i)the train operator of the stalled train shall remain with his train;(j)the Traffic Controller shall then authorise the assisting train to proceed to the next station in the normal direction of traffic, where normal service may be resumed.
