Section 6 in The Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015
6. Refund on cancellation of unused reserved tickets.
(1)Subject to the provisions of these rules, if a confirmed ticket is presented by the passenger or his representative to a station master for cancellation, the refund of fare shall be made after deducting cancellation charges from the fare as follows:-(a)if the ticket is presented for cancellation more than forty-eight hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charge shall be deducted at the flat rate of rupees two hundred and forty for air conditioned first class or executive class, rupees two hundred for air conditioned-II tier or first class, rupees one hundred and eighty for air conditioned III-tier or III-economy or air conditioned chair car, rupees one hundred and twenty for sleeper class and rupees sixty for second class;(b)if the ticket is presented for cancellation between forty-eight hours and upto twelve hours before the scheduled departure of the train, the cancellation charge shall be twenty-five per cent. of the fare subject to the minimum of the cancellation charge referred to in clause (a);(c)if the ticket is presented for cancellation within twelve hours before the scheduled departure of the train and upto four hours before the scheduled departure of the train irrespective of distance, the cancellation charge shall be fifty per cent. of the fare subject to the minimum of the cancellation charge referred to in clause (a);(d)the passenger may get the ticket cancelled from any Passenger Reservation System (PRS) counters or designated current counters;(2)No refund shall be granted on the confirmed ticket after four hours before the scheduled departure of the train.(3)In case, on a party ticket or a family ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also subject to the condition that the entire ticket is surrendered for cancellation upto thirty minutes before the scheduled departure of the train.
