Section 14 in Rajasthan Electricity Regulatory Commission (Distribution Licensees Standards of Performance) Regulations, 2003
14. Overall Performance Standards.
- (i) The Commission will review the overall performance standards annually.(ii)Reports and statistics of overall performance standards as above shall be reported quarterly to the Commission.(iii)Failure to meet overall performance standards shall entitle a consumer or a prospective consumer to relief as specified by the Commission & subject the licensee to such fines and charges which the Commission may impose as per Rajasthan Electricity Regulatory Commission (Fines & Charges) Regulations 2002 and/or tariff order.
