Section 14(iii) in Rajasthan Electricity Regulatory Commission (Distribution Licensees Standards of Performance) Regulations, 2003
(iii)Failure to meet overall performance standards shall entitle a consumer or a prospective consumer to relief as specified by the Commission & subject the licensee to such fines and charges which the Commission may impose as per Rajasthan Electricity Regulatory Commission (Fines & Charges) Regulations 2002 and/or tariff order.
