Section 12 in The Bangalore Metro Railway (General) Rules, 2011
12. Conduct of Bangalore Metro Railway Employees.
- Every employee of the Bangalore Metro Railway shall,-(a)wear the appropriate badge and proper uniform as specified by the Bangalore Metro Railway administration and be neat and tidy in his appearances while on duty;(b)be prompt, civil and courteous;(c)not solicit or accept illegal gratification;(d)give all reasonable assistance and be careful to give correct information to the public;(e)make complete and truthful statement at all times in all reports pertaining to his duty; and(f)when asked, give his name and designation without hesitation.
