Section 24 in MPERC (Micro-Grid Renewable Energy Generation and Supply) Regulations, 2016
24. Grievance Redressal Mechanism.
(1)The Commission shall resolve any conflict between MGO and the concerned Distribution Licensee(s).(2)Grievance of any consumer shall be redressed as per MPERC (Establishment of Forum and Electricity Ombudsman for Redressal of Grievance of Consumer) Regulations, 2009.
