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Central Information Commission

Mranant Meghji Nandu vs New India Assurance Co. Ltd. on 21 July, 2014

                   Central Information Commission
Room No.307, II Floor, B Wing, August Kranti Bhawan, Bhikaji Cama Place, New 
                                Delhi­110066
                             website­cic.gov.in

                  Appeal: No. CIC/DS/A/2013/001539/MP
 
Appellant                                 :     Shri Anant M. Nandu, 
Mumbai 
Public Authority              :     New India Assurance Co. Ltd., 
Mumbai

Date of Hearing               :     21 July 2014 
Date of Decision              :     21 July 2014
Present:  
Appellant:                   Shri Anant M. Nandu - through VC.
Respondent:             Shri   Renjit   Gangadharan,   DGM/FAA,   Shri 
                        S.K.   Dass,   Manager/CPIO,   Shri   Kiran 
                        Wanpal,   ACPIO   and   Shri   Ranjan,   Assistant 
                        Manager ­ through VC  

Facts:­   

1. The   appellant,   Shri   Anant   M.   Nandu,   submitted   RTI  application   dated   28   January   2013   before   the   Central   Public  Information   Officer   (CPIO),   New   India   Assurance   Co.   Ltd.,  Mumbai;   seeking   information   regarding   remigration   of   Senior  Citizen   Mediclaim   Policy   Holders   from   earlier   product  Mediclaim­   2007   to   erstwhile   Mediclaim­2006   etc.,   through   a  total of 2 points. 

2. Vide   reply   22   February   2013,   CPIO   furnished   the  information   to   the   appellant.   Not   satisfied   with   the   CPIO's  reply, the appellant preferred an appeal dated 12 April 2013  to   the   first   appellate   authority   (FAA)   alleging   that   he   had  been   provided   incomplete   and   misleading   information   by   the  CPIO concerned. Vide order dated 10 May 2013, FAA upheld the  CPIO's decision and also explained the same.

3.  Not satisfied with the response of the public authority,  the appellant preferred second appeal before the Commission.

4. The matter was heard today.  The appellant submitted that  he had sought information about the remigration of the Senior  Citizen Mediclaim Policy (new product) from 2007 to Mediclaim  policy   of   2006.   The   information   provided   by   the   CPIO   is  misleading   since   two   orders   giving   different   positions   had  been   provided.   One   of   the   replies   suggests   that   the  remigration is allowed to the senior citizens while the Head  Office instructions indicate that remigration is not allowed.

5. The FAA submitted that the ex­CPIO (now retired) made an  error   in   providing   the   information,   as   he   assumed   that   the  information is sought  by the appellant  about the remigration  of   his   own   claims.   As   per   the   company's   policy,   the  remigration   is   allowed   only   for   the   applicants   who   had  attained 60 years of age on introduction of the new product.  In   addition,   complete   information   in   this   respect   had   been  provided to the appellant with reference to the CIC's previous  decision,   involving   similar   RTI   issue   in   the   case   no  CIC/DS/A/2013/000847.   Further,   no   correspondence,   in   writing  has been made in between the Mumbai regional Office V and Head  office, over this issue.

Decision Notice 

6. The   Commission   accepts   the   CPIO's   submission   that   the  information   as   held   has   been   provided   to   the   appellant.  However,   the   CPIO   is   directed   to   confirm   in   writing   to   the  appellant   that   no   correspondence,   in   writing   has   been   made  between the Mumbai Regional Office V and Head office, on the  subject   of   remigration   except   for   the   circular   issued   on  remigration   from   Senior   Citizen   Mediclaim   Policy   2007   (   new  product) to  the erstwhile Mediclaim Policy 2006. The information as above is to be provided within one week of  the receipt of the order of the Commission.  

(Manjula Prasher)  Information Commissioner  Authenticated true copy: 

(T.K.Mohapatra)  Deputy Secretary & Dy. Registrar   Tele. No. 011­26105027  Copy to: 
Central Public Information Officer  The New India Assurance Co. Ltd.,  Mumbai Regional Office­ V, Vinhdhya Commercial Complex, 2nd Flor, Sector 11, C.B.D., Bellapur, Navi Mumbai ­400614.
First Appellate Authority  The New India Assurance Co. Ltd.,  Regd. & Head Office, New India Assurance Bldg.,  87, M.G.Road, Fort,  Mumbai ­ 400001.
Shri Anant M. Nandu, Room No.24, 2nd Floor, 20/22, Khemraj Bldg., No.5, Khetwadi, Khambata Lane, Mumbai ­4.