Section 19 in Jharkhand State Electricity Regulatory Commission (Electricity Supply Code) Regulations 2005
19. Information to Consumers.
- It shall be duty of the Distribution Licensee to Supply Copy the following.(a)The Electricity Supply Code Regulations.(b)Standards of Performance of Distribution Licensee.(c)Tariff and schedule of charges approved by the Commission.(d)Application Forms for connection, reconnection, etc.(e)Consumer complaints handling rules and procedures of the Distribution Licensee.(f)Safety rules and precautions.(i)To each applicant for new connection along with the application form(ii)To the consumer upon request upon payment of reasonable price approved by the Commission.(iii)By making of available on website of the licensee in downloadable format.
