Section 3(1) in The Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015
(1)Subject to the other provisions of these rules, every refund of fare on unused unreserved ticket shall, when such ticket is presented for refund of fare to the station master of ticket issuing station, be granted by such station master after verifying the genuineness of the ticket from the record of the station.
