Section 44 in The Bangalore Metro Railway (General) Rules, 2011
44. Emergency evacuation.
(1)The Station Controller shall control the evacuation from the Station Control Room in the event of evacuation of the station becoming necessary as a result of cessation of train services, risk of fire or any other emergency-(a)all automatic fare collection barriers shall be set to open freely in the exit direction and the station staff deployed to assist in passenger evacuation;(b)information and instruction shall be passed to the public by public address system and where available, visual displays;(c)all inwards escalators shall be stopped and used as fixed stairways in the outwards direction;(d)all ticket sales shall be suspended and the staff used to assist in passenger evacuation; and(e)all station exits shall be opened.(2)The Station staff shall verify that each area of the station has been evacuated and when areas are verified as clear of passengers, the staff shall leave the station and secure it unless otherwise instructed by the Traffic Controller.(3)If fire or smoke is present, passengers shall, as far as practicable, be instructed to use exit routes that avoid contaminated area.(4)If the fire is in the station, the Traffic Controller shall be informed so that he can instruct Train Operators not to stop the train at the station.(5)If the extent of fire is so extensive that the trains should not approach the station, the Station Controller shall inform the Traffic Controller to instruct the trains coming towards the affected station to stop at the previous stations for evacuating the passengers there and this should prevail till normalcy is restored to the affected station.(6)If the fire is at the concourse level, the train may be stopped to allow passengers to board only, as means of evacuating the passenger's more quickly and Train Operators shall make announcements in their trains to inform passengers not to alight from the train at the affected station. Supervision of train movements the Operation Control Centre,
