Section 36 in The Quality Of Service Of Broadband Service Regulations, 2006
36. Latency Measurement shall be done from user reference points at ISP Node/POP to IGSP/ NIXI Gateway location and to the nearest NAP Port abroad. The round trip delay for the Ping packets from ISP premises to the IGSP/NIXI Gateway and to the nearest NAP port abroad will be measured by computing the delay for 1000 Pings of 64 bytes each, where pings are only sent subsequent to an acknowledgement being received for the same for the previous ping.
The following figure shows the various locations from where the packet loss and latency can be measured by the Service Providers on sample basis during TCBH:
