Section 39 in The Bangalore Metro Railway (General) Rules, 2011
39. Responsibilities of Platform Supervisor.
- The Platform Supervisor, where provided, shall-(i)monitor the boarding and alighting of passengers and be alert to observe any accident and report each to the Station Controller;(ii)when a dangerous situation arises, operate the emergency stop plunger to stop any train on or approaching the platform and report his action to the Station Controller;(iii)handle any malfunctioning of Platform Screen Doors, if any;(iv)monitor proper functioning of gate line operations;(v)manage customer interface;(vi)monitor platform attendance;(vii)manage trolley circulation, if any; and(viii)be responsible for platform cleaning.
