Section 2(1)(h) in Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009
(h)"consumer" means a consumer of a service provider falling in sub-regulation (3) of regulation 1 and includes its customer and subscriber ;(ha)[ "Day_Q(s)" or "Network Quality of Service Performance Measure on a Day for DCR Parameter" means the sth percentile DCR value in the set of DCR values of all cells of the network on a particular day; [Inserted by Notification No. F. No. 304-2/2016-QoS., dated 18.8.2017 (w.e.f. 20.3.2009).](hb)"Day_Q(97)" means Day_Q(s) with s=97 and indicates the 97th percentile DCR value in the set of DCR values of all Cells of the network on a particular day;