Section 3 in The BSES Rajdhani/Yamuna Power Limited Complaint Handling Procedures Relating To Distribution And Retail Supply
3. Where to lodge Complaints.
- The contact telephone number(s) where consumers can lodge their complaints as also the name and contact telephone number of the Asst. Engineer concerned, who can be approached in case of delay in the redressal of complaint would be notified as under :(i)By display/dissemination of the above information on separate handouts attached to the electricity bills from time to time(ii)By display of the above information at the Bill collection centres(iii)By Display on the company Website
