National Consumer Disputes Redressal
Pranav Kumar Singh vs M/S Interglobe Aviation on 21 October, 2024
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI REVISION PETITION NO. 2611 OF 2024 (Against the Order dated 24/06/2024 in Appeal No. A/423/2024 of the State Commission Delhi) 1. PRANAV KUMAR SINGH R/O-- C-72, FLAT C-4, 2ND FLOOR JVTS GARDEN, CHATTARPUR EXTENSION, NULL, SOUTH DELHI,SOUTH WEST DELHI, DELHI-110074 SOUTH DELHI ...........Petitioner(s) Versus 1. M/S INTERGLOBE AVIATION CENTRAL WING, GROUND FLOOR, THAPAR HOUSE, 124 JANPATH, NEW DELHI - 110001 NEW DELHI DELHI ...........Respondent(s)
BEFORE: HON'BLE DR. INDER JIT SINGH,PRESIDING MEMBER
FOR THE PETITIONER : MR. DUSHYANT SINGH CHAUHAN, ADVOCATE
MR. SOURAV VERMA, ADVOCATE
Dated : 21 October 2024 ORDER
1. Heard learned counsels for the Petitioner
2, Challenge is to order dated 24.06.2024 of the State Commission in FA no. 423 of 2024 vide which Appeal filed by the Petitioner herein, who was the Appellant before the State Commission, has been dismissed on account of limitation, having been filed after a delay of 20 days. State Commission has observed in its order no cogent reasons has been explained by the appellant to show the delay in filing the appeal and consequently dismissed the Appeal.
3. The Petitioner has challenged the orders of the State Commission on following grounds:
Order passed by the State Commission is against the principle of Audi Altream Partem.
Due to professional commitments, Petitioner relied on his previously engaged advocates to handle the Complaint and recently he contacted the advocates to check on the progress and they admitted to losing track after filing due to pandemic and personal difficulties pursuant to which Complaint was dismissed in default.
The Petitioner immediately contacted and engaged another counsel to obtain legal information.
Litigant should not bear the consequences of counsel's fault and relied on the findings of the Apex Court in Ashok Kumar Vs. New India Assurance Co. Ltd. 2023 SCC Online SC 893.
4. The main question for consideration is whether in the facts and circumstances of the case the State Commission was justified in declining condonation of delay in filing the Appeal and dismissing it as barred by limitation. We have carefully gone through the orders of the State Commission, other relevant records and contentions of the Petitioner herein. We have also considered the reasons for delay as contained in the condonation of delay application filed by the petitioner herein before the State Commission in the light of observations of Hon'ble Supreme Court and this Commission in various cases, especially the following:
Collector (LA) v. Katiji, (1987) 2 SCC 107 State of Haryana v. Chandra Mani, (1996) 3 SCC 132 N. Balakrishnan v. M. Krishnamurthy, (1998) 7 SCC Ram Nath Sao v. Gobardhan Sao, (2002) 3 SCC 195 Perumon Bhagvathy Devaswom v. Bhargavi Amma, (2008) 8 SCC 321 D. Saibaba v. Bar Council of India, (2003) 6 SCC 186 Swapan Gope v. ONGC Ltd., 2018 SCC OnLine Tri 102 (Tripura High Court)
5. In the case of Collector (LA) (Supra), the Hon'ble Supreme Court emphasized that Section 5 of the Indian Limitation Act of 1963 empowers courts to condone delays to ensure substantial justice by resolving cases on their merits. The term "sufficient cause" is adequately elastic, allowing courts to interpret it in a way that promotes justice, aligning with the judiciary's fundamental purpose. Hon'ble Supreme Court has adopted a liberal approach in condoning delays, noting that litigants usually do not benefit from filing appeals late. Denying condonation can prematurely dismiss potentially meritorious cases, whereas allowing it enables cases to be decided on their merits. The requirement to explain "every day's delay" should be applied rationally. Substantial justice should take precedence over technicalities, as the opposing party does not have a vested right in benefiting from non-deliberate delays. There should be no presumption that delays are deliberate, negligent, or malicious, as litigants risk more harm by delaying. The judiciary earns respect not by upholding technicalities that cause injustice but by its capacity of removing injustice. In State of Haryana (Supra), the Hon'ble Supreme Court observed that the expression "sufficient cause" should be considered pragmatically with a justice-oriented approach rather than through a technical analysis of every day's delay. The court recognized the unique and characteristic factors of governmental functioning and emphasized adopting a pragmatic approach in the justice-oriented process. It asserted that matters should be decided on their merits unless they are hopelessly without merit, and there should not be separate standards for determining sufficient cause for the State compared to private litigants. In the case of N. Balakrishnan (Supra), the Hon'ble Supreme Court observed that the condonation of delay is at the discretion of the court, as Section 5 of the Limitation Act does not impose any specific time limit for this discretion. The length of the delay is no matter; rather, the acceptability of the explanation is the only criterion. A short delay may be uncondonable without a acceptable explanation, while a long delay can be condoned if the explanation is satisfactory. Once a court finds the explanation sufficient, this exercise of discretion should not be disturbed by a superior court unless it was based on untenable, arbitrary, or perverse grounds. However, if the initial court refuses to condone the delay, the superior court is free to reconsider the cause for delay and reach its own conclusion independently of the lower court's decision. The court understands that refusing to condone delay would prevent a party from presenting their case and there should be no presumption that delays are always deliberate. The term "sufficient cause" under Section 5 should be interpreted liberally to promote substantial justice. Recognizing that some lapses are inevitable in every case of delay, the court should show consideration to the litigant unless the delay is found to be deliberate and part of a strategy to gain time. In Ram Nath Sao (Supra), the Hon'ble Supreme Court observed that the term "sufficient cause" under Section 5 of the Limitation Act or similar provisions should be liberally construed to promote substantial justice, provided there is no negligence, inaction, or lack of bona fides attributable to the party. Determining whether the explanation constitutes "sufficient cause" depends on the facts of each case, without a rigid formula. Courts should generally accept explanations for delays and refuse them only exceptionally, especially when no fault can be ascribed to the defaulting party. However, the courts must also consider that a delay might confer a valuable right to the other party, which should not be dismissed lightly. Courts should avoid a pedantic and hyper-technical approach, particularly when significant stakes or arguable points of fact and law are involved, ensuring decisions are made on merit to prevent irreparable injury and loss. Balancing the consequences of their orders on the parties involved is crucial. In the case of Perumon Bhagvathy Devaswom (Supra), the Hon'ble Supreme Court outlined the principles for considering applications to set aside abatement. The Court emphasized that "sufficient cause for not making the application within the period of limitation" should be interpreted reasonably, pragmatically, practically, and liberally, depending on the case's specifics. The term "sufficient cause" in Section 5 of the Limitation Act should be liberally construed to promote substantial justice, particularly when delays are not due to dilatory tactics, bad faith, deliberate inaction, or negligence by the appellant. The Court noted that it is generally more liberal in considering reasons for condoning delay in applications to set aside abatement compared to other cases. While recognizing that a valuable right ensues to the legal representatives of a deceased respondent when an appeal abates, the Court tends to set aside abatement to decide matters on their merits rather than terminate appeals due to unintended lapses. The critical factor in condoning delay is not the length of the delay but the sufficiency of a satisfactory explanation. The degree of leniency shown by the court varies based on the nature of the application and the case's circumstances. For instance, courts are more lenient towards delays in pending appeals than in the initial filing of appeals, and more lenient towards lawyer's lapses than litigant's lapses. Additionally, the Court clarified that lack of "diligence" or "inaction" can only be attributed to an appellant when something required to be done is not done. If nothing is required to be done, the appellant is not expected to be diligent. For example, if an appeal is admitted by the High Court and not expected to be listed for a final hearing for several years, the appellant is not expected to frequently check the case status or the respondent's condition but should await updates from their counsel. In D. Saibaba (Supra), the Hon'ble Supreme Court observed that a person concerned or aggrieved cannot be expected to exercise the right of review unless the order is communicated to or known to them, either actually or constructively. Therefore, the phrase "the date of that order" must be interpreted to mean the date of communication or knowledge, whether actual or constructive, of the order sought to be reviewed. In Swapan Gope (Supra), the High Court of Tripura observed that the appellant stated in the memo of appeal that the counsel for the land loser failed to take appropriate steps in a timely manner. The court opined that a litigant should not suffer due to the counsel's conduct, emphasizing that a counsel is also an officer of the court. Invoking the maxim "actus curiae neminem gravabit," which means a litigant should not suffer due to the act of the court, the court noted that the Land Acquisition Act was enacted to benefit land losers, ensuring they are compensated justly and fairly.
6. We have carefully perused the order of the State Commission and other relevant facts and are of the considered view that in the given facts and circumstances of the case and the judgments of the Hon'ble Supreme Court cited, the delay of 20 days in filing the appeal before the State Commission can be condoned. Accordingly, we hereby condone the delay of 20 days, set aside the order of the State Commission, remand the matter back to the State Commission for fresh disposal on merits after hearing both sides. Petitioner may appear before the State Commission on 19.11.2024. Thereafter, State Commission may issue notice to the respondent and dispose off the case on merits after hearing both the sides.
7. RP No. 2611 of 2024 is disposed off accordingly.
8. Pending IAs, if any, also stand disposed off.
................................................ DR. INDER JIT SINGH PRESIDING MEMBER