State Consumer Disputes Redressal Commission
General Manager, S.E.C.R. & Ors. vs Smt. Neelu Singhal on 21 July, 2015
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miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad%FA/14/686 lafLFkr fnukad: 09.10.2014 1- egkizca/kd] nf{k.k iwoZ e/; jsYos] jk;iqj ¼N-x-½ 2- egkizca/kd] dydRrk ¼if'pe caxky½ 3- izca/kd] nf{k.k iwoZ e/; jsYos] nqxZ ¼N-x-½ [email protected]
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[email protected] us ;g vihy /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] nqxZ ¼N0x0½ ¼ftls vkxs laf{kIr esa ^^ftyk Qksje** lacksf/kr fd;k tk,xk½ ds ifjokn izdj.k dzekad&14@71 **Jherh uhyw fla?ky vxzoky fo:) egkizca/kd] nf{k.k iwoZ jsYos e/; ,oa nks vU;** esa ikfjr vkns'k // 2 // fnukad&10-09-2014 ftlds }kjk mRrjokfnuh@ifjokfnuh ds ifjokn dks Lohdkj djrs gq, ;g vknsf'kr fd;k x;k gS fd%& **1- vkns'k fnukad ls ,d ekg ds Hkhrj vukosndx.k }kjk vkosfndk dks 67]600@&¼lM+lB gtkj N% lkS :Ik;s½ vnk djsA 2- vkns'k fnukad ls ,d ekg ds Hkhrj mDr jkf'k dk Hkqxrku ugha fd;s tkus ij vkns'k fnukad&10-09-2014 ls iw.kZ Hkqxrku rd vukosndx.k] vkosfndk dks 07 izfr'kr okf"kZd dh nj ls C;kt vnk djus gsrq mRrjnk;h gksxkA 3- vukosndx.k] vkosfndk dks ekufld d"V gsrq 5]000@&¼ikap gtkj :Ik;s½ Hkh vnk djsA 4- vkosfndk dk okn O;; 1]000@&¼,d gtkj :Ik;s½ Lohdkj fd;k tkrk gS ftls vukosndx.k }kjk vnk fd;k tk;sxkA** ls nqf[kr gksdj izLrqr fd;k gSA 02- mRrjokfnuh@ifjofnuh dk ifjokn ftyk Qksje ds le{k la{ksi esa bl izdkj jgk gS fd mRrjokfnuh@ifjokfnuh fnukad&27-08-2013 dks nqxZ ls vkxjk Vsªu uacj&12549 ds fjtosZ'ku ,lh cksxh ,-bZ-1 cFkZ uacj&03 lsds.M ,lh easa FkkA xkM+h tc >kalh igqaph rc mRrjokfnuh@ifjokfnuh dks ;g Kkr gqvk fd mldk ilZ fdlh vKkr O;fDr }kjk pksjh dj fy;k x;k gS ftldh lwpuk mDr cksxh esa rSukr vVsUMsal ,oa Vh- Vh- bZ- dks nh xbZA mDr ilZ esa mRrjokfnuh@ifjofnuh dk lSelax daiuh dk xSysDlh ikWi eksckbZy CDMA-N0 9300727272-IME NO A0000029E-54E617 lSelax eksckbZy SIII, IME No. 351869053042159 rFkk ekbZdzksesDl Q56 No 9407906139 dherh 9]000@&¼ukS gtkj :Ik;s½] 39]500@&¼mupkyhl gtkj ikap lkS :Ik;s½ ,oa 5]100@&¼ikap gtkj ,d lkS :Ik;s½ rFkk 14]000@&¼pkSng gtkj :Ik;s½ uxn] isu dkMZ] yfuZax // 3 // MªkbZfoax ykbZlsal] nokbZ;ka] p'ek] VkpZ ,oa vU; t:jr dk lkeku Fkk ftldh dqy dher yxHkxr&80]000@&¼vLlh gtkj :Ik;s½ Fkh] pksjh gks x;k ftldh fjiksVZ fnukad&29-08-2013 dks >kalh lhfu;j Mhlh,e >kalh rFkk mldh izfr Mhvkj,e >kalh] th- vkj- ih- >kalh] vkj- ih- ,Q- >kalh dekUMsaV dks Hksth FkhA mRrjokfnuh@ifjofnuh }kjk vihykFkhZx.k@ vukosndx.k ds ikl mDr Vsªu esa 1135 dk Qs;j nsdj fof/kor~ fVdV ysdj ;k=k izkjaHk dh vkSj ;k=k djrs le; [email protected] }kjk ;kf=;ksa ds lqj{kk dh ftEesnkjh ,oa lq[k&lqfo/kk dh ftEesnkjh ;k=h ds lkekuksa dh lqj{kk dh ftEesnkjh [email protected] dh Fkh ijUrq [email protected] }kjk mRrjokfnuh@ifjokfnuh ds ;k=k ds nkSjku cksxh ,-bZ-1 esa fdlh Hkh rjg dh dksbZ lqj{kk dh O;oLFkk ugha dh xbZ Fkh ,oa [email protected] }kjk vius nkf;Ro dk fuoZgu djus esa pwd dh xbZ ftlds dkj.k ?kfVr ?kVuk ls mRrjokfnuh@ ifjokfnuh dk ilZ pksjh gks x;k tks fd [email protected] dh lsok esa deh dks nf'kZr djrk gS vkSj O;olkf;d nqjkpkj dh Js.kh esa vkrk gSA pksjh dh lwpuk rRdky cksxh esa rSukr vVsUMsal dks nh ,oa Vh- Vh- bZ- dks fnukad&29-08-2013 dks >kalh lhfu;j Mhlh,e >kalh rFkk mldh izfr Mhvkj,e >kalh] th- vkj- ih- >kalh] vkj- ih- ,Q- >kalh dekUMsaV dks nh xbZ ftl ij dksbZ dk;Zokgh u gksus ij mRrjokfnuh@ ifjokfnuh }kjk fnukad&02-12-2013 dks vius vf/koDrk ds ek/;e ls jftLVMZ uksfVl [email protected] dks Hksth ftldk Li"V ,oa larks"ktud tokc ugha fn;k x;k ftlds dkj.k mRrjokfnuh@ifjofnuh dks ;g ifjokn ykus dh vko';drk iM+h gSA vr% ifjokn&i= dafMdk&7 esa of.kZr vuqlkj vuqrks"k fnykbZ tkosA 03- mRrjokfnuh@ifjokfnuh dh vksj ls vius i{k leFkZu esa Lo;a dk 'kiFk&i= rFkk izFke lwpuk fjiksVZ fnukad&28-08-2013 (Annexure A-1)] ilZ pksjh gksus ckcr~ lwpuk fnukad&29-08-2013 (Annexure A-2)] eksckbZy // 4 // fcy fnukad&30-06-2012 (Annexure A-3)] fjtosZ'ku fVdV fnukad&28-08- 2013 (Annexure A-4)] vf/koDrk uksfVl fnukad&02-12-2013 (Annexure A-
5) rFkk iksLVy jlhn fnukad&12-12-2013 (Annexure A-6) dh QksVks dkih izLrqr dh gSA 04- vihykFkhZ dz-1@vukosnd dz-2 dh vksj ls ftyk Qksje ds le{k fyf[kr dFku izLrqr dj ;g vfHkopu fd;k x;k gS fd fcuk dkj.k ds pksjh dh fjiksVZ fnukad&29-08-2013 dks >kalh lhfu;j Mhlh,e rFkk mldh izfr Mhvkj,e- >kalh] th- vkj- ih- >kalh] vkj- ih- ,Q- >kalh dekUMsaV dks Hksth Hkh xbZ gks rks mlls dksbZ vf/kdkj mRrjokfnuh@ ifjokfnuh dks izkIr ugha gksrk gSA mRrjokfnuh@ifjokfnuh }kjk vihykFkhZ dz-1@vukosnd dz-2 ds ikl mDr Vsªu esa 1125 dk Qs;j nsdj fof/kor~ fVdV ysdj ;k=k izkjaHk dhA jsYos esuqvy vkSj Hkkjr ljdkj jsy ea=ky; ds fu;eksa ds rgr dher lkeku dh cqfdax djkus ij gh jsYos dh lqj{kk dh ftEesnkjh gksrh gSA mRrjokfnuh@ifjokfnuh }kjk jsYos eSuqvy o fu;e ds vuqlkj mRrjokfnuh@ifjokfnuh }kjk lSelax daiuh dk xSysDlh ikWi eksckbZy CDMA-N0 9300727272-IME NO A0000029E-
54E617 lSelax eksckbZy SIII, IME No. 351869053042159 rFkk ekbZdzksesDl Q56 No 9407906139 dherh 9]000@&¼ukS gtkj :Ik;s½] 39]500@& ¼mupkyhl gtkj ikap lkS :Ik;s½ ,oa 5]100@&¼ikap gtkj ,d lkS :Ik;s½ rFkk 14]000@&¼pkSng gtkj :Ik;s½ uxn dk Hkh dksbZ cqfdax ugha djk;k x;k Fkk vkSj uk gh bl laca/k esa vkj{k.k ds le; dksbZ fMDysjs'ku fn;k FkkA bl laca/k esa Hkkjr ljdkj jsy ea=ky; }kjk Indian Railway Commercial Manual ds Chapter XI:- Booking of Certain Valuable articles as mentioned in para I of schedule II of the Railways (Extent of Monetary Liability And Prescription of percentage Charge) Rules 1990 ds fu;e 1101 ds vuqlkj ;fn dksbZ ;k=h dherh lkeku ysdj py jgk gks rks bldh ?kks"k.kk djuk vko';d gS vU;Fkk jsYos ,DV dh /kkjk&103 ¼02½ ds // 5 // vuqlkj rFkk jsYos ,DV] 1989] dh /kkjk&100 ds vuqlkj ;fn ;k=h }kjk dksbZ eky dk cqfdax fjtosZ'ku fVdV ds lkFk ugha djk;k tkrk gS rks ,sls eky ds pksjh gks tkus ;k ml le; u"V gks tkus ds fy, jsYos dks tokcnkj ;k mRrjnk;h ugha Bgjk ldrkA jsYos }kjk txg&txg ;k=h viuk lkeku Lo;a laHkkysa dk foKkiu yxkdj ;kf=;ksa dks lko/kku fd;k tkrk gS vkSj ;kf=;ksa dks ;k=k ds nkSjku leqfpr lko/kkuh cjrus dh fgnk;r nh tkrh gS fd mRrjokfnuh@ifjokfnuh vius lkFk D;k&D;k lkeku ysdj ;k=k dj jgh Fkh bldh dksbZ lwpuk vihykFkhZx.k@ vukosndx.k ;k mlds v/khuLFk deZpkjh@vf/kdkjh dks ugha nh Fkh ftlds fy, mRrjokfnuh@ifjokfnuh Lo;a ftEesnkj gS u fd vihykFkhZ dz-1@vukosnd dz-2A blds vykok jsYos ds ;k=k ds nkSjku fdlh Hkh gkfu ;k {kfriwfrZ ds fy, jsy nkok vf/kdj.k vf/kfu;e] 1987] dh /kkjk&13&1 ¼d½ ds rgr ftyk Qksje dks lquokbZ dk {ks=kf/kdkj ugha gSA psfdax djus okys Vh- lh- us fnukad&27-08-2013 dks Vsªu ua- 12549 ds cksxh ,-bZ-1 esa vius drZO;ksa o nkf;Roksa dk fuoZgu djrs gq, iwjs dksp dks psd fd;k rc mRrjokfnuh@ifjokfnuh us ml nkSjku fdlh vKkr yM+ds@vkneh ds cSBus laca/kh dksbZ f'kdk;r ugha dh Fkh D;ksafd os Fks gh ughaA th- vkj- ih- iqfyl o vU; vkj{kd iwjs vkjf{kr dkspksa dk isVªksfyax dj fu;ekuqlkj Vsªu ua-&12549 cksxh ,- bZ-1 dks fnukad&27-08-2013 dks nks ckj psd djrs gq, x, rc mUgsa Hkh dksbZ vlekftd rRo vkjf{kr dksp esa ugha feysA mRrjokfnuh@ifjokfnuh ds lkFk ;fn ,slh dksbZ ?kVuk ?kVrh rks rqjar Vh- lh- o iqfyl dks fjiksVZ djrh ;k rqjar dksbZ jsyxkM+h esa ;k=k djus okyk O;fDr psu iqfyax djrhA mRrjokfnuh@ ifjokfnuh dks ;g ifjokn nk;j djus dk dksbZ fof/kd vf/kdkj ugha gS D;ksafd Lo;a mRrjokfnuh@ifjokfnuh rFkkdfFkr ?kVuk >kalh jsy e.My ds Hkhrj gksuk crk jgh gS blfy, ftyk Qksje dks f'kdk;r dh lquokbZ dk {ks=kf/kdkj izkIr ugha gSA vr% mRrjokfnuh@ifjokfnuh dk ifjokn fujLr fd;k tkosA // 6 // 05- vihykFkhZ dz-1@vukosnd dz-2 dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k vkj- lqn'kZu o- ea- okf.kT; izca/kd] nf{k.k iwoZ e/; jsYos dk 'kiFk&i= izLrqr fd;k gSA 06- vihykFkhZ dz-2 ,oa 3@vukosnd dz-1 ,oa 3 dh vksj ls ftyk Qksje ds le{k dksbZ fyf[kr dFku ,oa nLrkost izLrqr ugha fd;k x;k gSA 07- ftyk Qksje us mHk;i{k dh vksj ls izLrqr nLrkosth lk{;ksa ,oa 'kiFk&i= ds ifj'khyu ds Ik'pkr~ mRrjokfnuh@ifjokfnuh ds ifjokn dks ;g mYysf[kr djrs gq, fd mRrjokfnuh@ifjokfnuh ;g izekf.kr djus esa lQy jgh gS fd [email protected] us mRrjokfnuh@ ifjokfnuh ds izfr lsok esa deh ,oa O;kolkf;d dnkpj.k fd;k gS] Lohdkj djrs gq, Åij dafMdk&1 esa of.kZr vuqlkj vuqrks"k iznku fd;k gS ftlds fo:) ;g vihy gSA 08- [email protected] dh vksj ls milatkr gksus okys fo)ku vf/koDrk Jh vkj- ds- 'kqDyk dk eq[; rdZ ;g gS fd mRrjokfnuh@ ifjokfnuh uss dfFkr :Ik ls pksjh dh xbZ lkexzh ftldh dher 80]000@&¼vLlh gtkj :Ik;s½ rFkk ekufld d"V crkSj 10]000@&¼nl gtkj :Ik;s½ ,oa okn O;; 5]000@&¼ikap gtkj :Ik;s½ dqy 95]000@& ¼iapkucs gtkj :Ik;s½ dh vlR; vk/kkjksa ij ekax fd;k gSA bl laca/k esa mRrjokfnuh@ifjokfnuh }kjk pksjh xbZ lkekuksa dh jlhn Hkh izLrqr ugha fd;k x;k gSA mRrjokfnuh@ifjokfnuh }kjk ;k=k ds nkSjku tks Hkh lkeuksa dks ysdj ;k=k dj jgh Fkh bldh tokcnkjh Lo;a dh FkhA jsYos foHkkx }kjk dherh lkekuksa dks vius lkeku ds lkFk ys tkus dh eukgh djrk gS vkSj blds fy, jsYos }kjk ;g O;oLFkk dh xbZ gS fd dksbZ Hkh lkeku ;k=k ds nkSjku jsYos }kjk cqd dj mldh jlhn izkIr dj ldrk // 7 // gS rFkk tks lkeku jsYos }kjk cqd djkdj jlhn izkIr dh tkrh gS blh lkeku dh {kfriwfrZ dk nkf;Ro jsYos dh jgrh gSA mRrjokfnuh@ ifjokfnuh }kjk lkeku cqd djkdj dksbZ jlhn izkIr ugha dh xbZ Fkh blfy, mRrjokfnuh@ifjokfnuh {kfriwfrZ izkIr djus dh ik=rk ugha j[krh gSA Jh vkj- ds- 'kqDyk vf/koDrk us jsYos vf/kfu;e] 1989] dh /kkjk&100@106 dk lanHkZ ysrs gq, ;g rdZ fd;k fd jsYos ds fdlh lsod us dksbZ ,slh mis{kk ;k dnkpkj ugha fd;k ftlds dkj.k mRrjoknh@ifjoknh dk lkeku pksjh gqvk gSA bl egRoiw.kZ rF; dh vuns[kh dj ftyk Qksje us tks vkns'k fn;k gS og fujLr fd, tkus ;ksX; gSA fnukad&27-08-2013 dks Vsªu ua-&12549 cksxh ,bZ 1 esa Vh-lh- us drZO;ksa ,oa nkf;Roksa dk fuoZgu djrs gq, iwjs dksp dks psd fd;k Fkk ijUrq mRrjokfnuh@ifjokfnuh us bl nkSjku fdlh Hkh vKkr yM+ds@vkneh ds cSBus dh f'kdk;r ugha dh Fkh D;ksafd os Fks gh ughaA th- vkj- ih- iqfyl rFkk vU; vkj{kd iwjs vkjf{kr dkspksa esa isVªksfyax dj fu;ekuqlkj psfdax djrs Fks] mUgsa dksbZ vlkekftd rRo dksp esa ugha feysA mRrjokfnuh@ifjokfnuh ds lkFk ;fn okLro esa bl rjg dh ?kVuk ?kVh gksrh rks rqjar Vh- lh- ;k iqfyl dks fjiksVZ djrh vFkok pSu iqfyax djrhA ?kVuk >kalh jsy e.My dh gS blfy, ?kVuk dk {ks=kf/kdkj >kalh jsy e.My ds vUrxZr mRiUu gqvk gSA nqxZ Qksje ds {ks=kf/kdkj ds vUrxZr ugha vkrk gSA Jh vkj- d-s 'kqDyk vf/koDrk us ;g Hkh rdZ fd;k fd jsYos nkok vf/kdj.k vf/kfu;e] 1987] ds vfLrRo esa vkus ds ckn mDr vf/kfu;e dh /kkjk&13 o 15 nkok vf/kdj.k ds vykok vU; U;k;ky; dh {ks=kf/kdkj dk otZu djrh gS blfy, izLrqr izdj.k ekuuh; U;k;ky; ds {ks=kf/kdkj ds ckgj gS bl dkj.k ftyk Qksje dk vkns'k fof/k fo:) gksus ls fujLr fd, tkus ;ksX; gSA [email protected] us jsYos vf/kfu;e] 1989] dh /kkjk&106 esa {kfriwfrZ rFkk vfrfjDr O;; ykSVkus gsrq nkos dh lwpuk ds laca/k esa mYys[k djrs gq, ;g vfHkopu fd;k gS // 8 // fd bu egRoiw.kZ izko/kkuksa dh vuns[kh djrs gq, ftyk Qksje us tks vkns'k ikfjr fd;k gS og fujLr fd, tkus ;ksX; gSA bl izdkj mRrjoknh@ifjoknh fuf'pr gh jsYos vf/kfu;e ,oa jsYos foHkkx }kjk tkjh fd, x, fu;e ,oa funsZ'kksa dk Li"V mYya?ku fd;k gS rFkk Lo;a dh ykijokgh ds dkj.k lkekuksa dh pksjh gksus ds dkj.k fdlh Hkh izdkj dh dksbZ {kfriwfrZ jsYos foHkkx ls izkIr djus dh vf/kdkjh ugha gSA Jh vkj- ds- 'kqDyk vf/koDrk us mijksDr vk/kkj ij vihy Lohdkj fd;s tkus ,oa ftyk Qksje }kjk ikfjr vkns'k dks fof/k fo:) ,oa rF;ksa ds foijhr gksus ls vikLr fd, tkus dk fuosnu fd;k gSA [email protected] us U;k; n`"Vkar fot; dqekj tSu fo:) ;qfu;u vkWQ bafM;k eas ikfjr vkns'k fnukad&07-02-2013 esa viuk fo'okl izdV fd;k gSA 09- mRrjokfnuh@ifjokfnuh dh vksj ls milatkr gksus okys fo)ku vf/koDrk Jh uandqekj lkgw dk eq[; rdZ ;g gS fd mRrjoknh@ifjoknh fnukad&27-08-2013 dks nqxZ ls vkxjk xkM+h ua-&12549 esa fjtosZ'ku djkdj ,-lh- cksxh cFkZ ua-&3 esa ;k=k dj jgh Fkh] ilZ ;k=k ds nkSjku pksjh gks x;kA mDr ilZ esa lSelax daiuh dk nks eksckbZy rFkk ekbdzksesDl daiuh dk ,d eksckbZy rFkk uxn 14]000@&¼pkSng gtkj :Ik;s½ FkkA mDr pksjh dh lwpuk Mh- vkj- ,e- >kalh] th- vkj- ih- >kalh dks nh xbZA [email protected] }kjk mRrjoknh@ifjoknh dks ;k=k ds nkSjku cksxh ,-bZ-1 esa fdlh Hkh rjg dh dksbZ lwj{kk dh O;oLFkk ugha dh xbZ Fkh tcfd [email protected] dk ;k=k ds nkSjku ,- lh- cksxh esa lqj{kk dh O;oLFkk djus dh ftEesnkjh curh gSA bl pwd ds fy, iw.kZ :Ik ls [email protected] ftEesnkj gSA bl rjg [email protected] us mRrjokfnuh@ifjokfnuh dh lsok esa deh fd;k gSA [email protected] }kjk ;g vkifRr dh xbZ gS fd ifjokn {ks=kf/kdkj ds vUrxZr ugha vkrk gS tcfd miHkksDrk laj{k.k vf/kfu;e] 1986] dh /kkjk&12 ;g Li"V djrk gS fd vihykFkhZx.k@ // 9 // vukosndx.k dk laLFkku@dk;kZy; ekuuh; ftyk Qksje ds {ks=kf/kdkj ds vUrxZr gS bl dkj.k nkok ekuuh; ftyk Qksje ds {ks=kf/kdkj ds vUrxZr gh izLrqr fd;k x;k gSA mRrjokfnuh@ifjokfnuh }kjk fyf[kr vkosnu nh xbZ Fkh tks fd nLrkost ,&2 gSA izFke lwpuk fjiksVZ ,&1] eksckbZy dk fcy ,&3 ,oa ,&4 gS rFkk vf/koDrk ds ek/;e ls Hkstk x;k uksfVl izn'kZ ,&5 gSA bl rjg [email protected] dk ;g d`R; mRrjokfnuh@ifjokfnuh ds ;k=k ds nkSjku fcYdqy udkjkRed jgk gS vkSj ;k=k ds nkSjku mDr pksjh esa fdlh izdkj dh lqj{kk dh n`f"V ls dksbZ Hkh O;oLFkk u djuk lsok esa deh dks izekf.kr djrk gSA [email protected] us izdj.k esa ftl U;k; n`"Vkar dk mYys[k fd;k gS og izLrqr izdj.k ls fHkUu gksus ds dkj.k mldk ykHk [email protected] dks ugha fn;k tk ldrkA mRrjokfnuh@ ifjokfnuh us ftyk Qksje }kjk ikfjr vkns'k esa fdlh Hkh izdkj dk ifjorZu dh vko';drk ugha gksus ls rFkk ftyk Qksje ds vkns'k dks mfpr :Ik ls ikfjr vkns'k crkrs gq, mDr vkns'k dk leFkZu fd;k gSA 10- geus mHk;i{k ds fo)ku vf/koDrkvksa dk rdZ Jo.k fd;k rFkk ftyk Qksje ds vfHkys[k ,oa vkyksP; vkns'k dk Hkh ifj'khyu fd;kA 11- tgka rd {ks=kf/kdkj dk laca/k gS] jsYos DysEl fVªC;wuy ,DV] 1987] dh /kkjk&13 ¼1½ esa ;g crk;k x;k gS fd%& 13- nkok vf/kdj.k dh vf/kdkfjrk] 'kfDr;ka ,oa izkf/kdkj& ¼1½ nkok vf/kdj.k] fu;r fnu dks vkSj ls] leLr ,slh vf/kdkfjrk] 'kfDr;kWa ,oa izkf/kdkj dk iz;ksx djsxk tks ml fnu ls Bhd igys fdlh flfoy U;k;ky; ;k jsy vf/kfu;e ds mica/kksa ds v/khu fu;qDr fdlh nkok vk;qDr }kjk iz;ksT; Fkha& ¼d½ okgd ds :Ik esa jsy iz'kklu dh jsy vf/kfu;e ds v/;k; 7 ds v/khu ftEesnkjh ds laca/k esa] nkoksa dh ckcr~%& // 10 //
(i) jsy }kjk ogu ds fy;s fdlh jsy iz'kklu dks lqiqnZ fd;s x, Ik'kqvksa ;k lkekuksa dh gkfu] uk'k] {kfr] voufr ;k vifjnku ds izfrdj ds fy;s;
(ii) jsy vf/kfu;e dh /kkjk&82d ;k rn~/khu cuk, x, fu;eksa ds v/khu ns; izfrdj;
¼[k½ fdjk;ksa ;k mlds Hkkx ds izfrnk; ds fy;s nkoksa dh ckcr~ ;k jsy }kjk ogu fd;s tkus ds fy;s fdlh jsy iz'kklu dks lqiqnZ fd;s x, Ik'kqvksa ;k lkekuksa dh ckcr~ dksbZ lanRr HkkM+s ds izfrnk; ds fy;sA [¼1d½ nkok vf/kdj.k jsy vf/kfu;e] 1989 ¼1989 dk 24½ dh /kkjk&124d ds mica/kksa ds izkjaHk dh fnukad dks vkSj ls] leLr ,slh vf/kdkfjrk] 'kfDr;kas vkSj izkf/kdkj dk iz;ksx djsxk tks ml fnukad ls Bhd iwoZ izfrdj ds fy;s nkoksa dh ckcr~ fdlh flfoy U;k;ky; }kjk iz;ksT; Fkha] vc mDr vf/kfu;e dh /kkjk&124d ;k rn~/khu cuk, x, fu;eksa ds v/khu jsy iz'kklu }kjk ns; gSA ] 12- /kkjk&3 miHkksDrk laj{k.k vf/kfu;e] 1986] esa crk;k x;k gS fd %& **3- vf/kfu;e dk fdlh vU; fof/k ds vYihdj.k esa u gksuk&bl vf/kfu;e ds miyC/k rRle; izo`Rr fdlh vU; fof/k ds mica/kksa ds vfrfjDr gksaxs u fd mlds vYihdj.k esaA** 13- Union of India & Ors. Vs. Sanjiv Dilsukhrai Dave & Anr. I (2003) CPJ 72 & 196 (NC) esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& // 11 // "7. As regards the first issue, the respondents relied on the judgment of this Commission in the case of Deputy Chief Commercial Manager, Eastern Railways & Anr. v. Dr. K.K. Sharma & Ors., III (2000) CPJ page 1 (NC). The gist of the judgment is that "existence of remedy provided by Sections 13 and 15 of the Railway Claims Tribunal Act, 1987 did not take away the jurisdiction of the Consumer Courts to decide the question of deficiency in service. The Consumer Courts cannot sub-plant the jurisdiction of the Railway Tribunals or any other judicial or quasi-judicial body but can supplement the jurisdiction of these bodies in appropriate cases. It provides an additional remedy to a consumer".
8. Under the Railways Act, 1989, "goods" and "luggage" are two different things defined seperately under Clauses (19) and (23) respectively of Section 2 of the said Act. A plain reading of these clauses show that the word "luggage" means baggage carrying personal belongings of passengers. Further "luggage" can be either carried by passengers himself or entrust to the Railway Administration for carriage. "Goods" means containers, pallets or some articles of transport used to consolidate goods and animals. It appears that "goods" connotes material in the nature of merchandise and does not include personal effects or provisions under Section 13(1) (a) of the Railway Claims Tribunal Act. The Tribunal has jurisdiction to try disputed relating to the responsibility of Railway Administration as carrier in respect of claims of compensation for loss, destruction, damage or non-delivery of animals or goods entrusted to the Railway Administration carried by Railway. The words used by the legislature in Section 13(1)(a)(i) are "goods" and has expressly and specifically included "luggage". Thus, under the above section, the Railway Claims Tribunal has jurisdiction to try and entertain the claim for loss etc. Only of "goods entrusted" to Railway Administration for carriage by the Railways. In the // 12 // present case, luggage was carried by the respondents themselves and was not entrusted to the Railway Administration for carriage by the Railways. Hence, in the absence of entrustment of luggage, the Railway Claims Tribunal has no jurisdiction to try and entertain the dispute involved in the present case."
14- Sumatidevi M. Dhanwatay Vs. Union of India AIR 2004 Supreme Court 2368 esa ekuuh; loksZP; U;k;ky; }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "6. This apart, under Section 124-A of the Railways Act, 1989, the Railway administration cannot escape the liability having regard to the facts and circumstances of the case and in the light of the incident that had taken place. As to the deficiency of service on the part of the Railway administration, no such plea was raised before the State Commission. The Railway administration also did not raise any issue as to the maintainability of the complaint or jurisdiction of the State Commission to deal with the complaint. Even otherwise, under Section 3 of the Consumer Protection Act, 1986, the complaint could be entertained by the State Commission in the absence of any such plea taken by the Railway administration as to the jurisdiction to entertain the complaint."
15- Appeal no. 690/2009 Abdul Momin Khan Vs. Indian Railway and others (Supra) esa bl vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "9. Counsel for the appellant has drawn our attention towards pronouncement of Hon'ble National Commission in the case of Union of India Vs. Sanjiv Dilsukhrai Dave, I (2003) CPJ 196 (NC), wherein taking note of rule 506.2 of Indian Railway Conference Association (IRCA) it has been observed that "Rule 506.2 of IRCA is also of no avail to the petitioner Railway. During journey one cannot be expected to // 13 // take measures against intruders getting easily into reserved compartments and running away with goods, when the Railway Administration is charged with the responsibility to prevent such unauthorized entry".
16- mijksDr U;k; n`"Vkarksa ds ifjizs{; esa ftyk Qksje dks Hkh ifjokn xzg.k djus dk {ks=kf/kdkj izkIr gS vkSj ftyk Qksje us vius {ks=kf/kdkj ds jgrs gq, vkns'k ikfjr fd;k gSA 17- mRrjokfnuh@ifjokfnuh xkM+h ua-&12549 esa nqxZ ls vkxjk dh ;k=k dj jgh FkhA ?kVuk >kalh ds vkl&ikl ?kfVr gqbZA mRrjokfnuh@ ifjokfnuh us ;k=k nqxZ ls 'kq:vkr dh] og viuk ilZ cFkZ esa j[kh Fkh rFkk cFkZ nqxZ esa vkcafVr gqbZ FkhA ifjokn ij fopkj.k ftyk Qksje nqxZ }kjk Hkh fd;k tk ldrk gSA 18- vc izdj.k esa fopkj.k gsrq ;g iz'u mn~Hkwr gksrk gS fd D;k [email protected] us mRrjokfnuh@ifjokfnuh dh lsok esa fuEurk fd;k gS\ rFkk D;k mRrjokfnuh@ifjokfnuh {kfriwfrZ ikus dh vf/kdkjh gS\ bu fopkj.kh; iz'uksa dk fujkdj.k fuEukuqlkj fd;k tk jgk gSA 19- ;gka ge mRrjokfnuh@ifjokfnuh ds nLrkost dzekad&,&2 tks fd pksjh dh lwpuk ,oa dk;Zokgh gsrq lhfu;j Mh- lh- ,e- >kalh] Mh- vkj- ,e- >kalh] th- vkj- ih- >kalh rFkk vkj- ih- ,Q- dekUMsaV~l >kalh dks fy[kk x;k vkosnu&i= gS dks mn~?k`r dju pkgsaxs tks bl izdkj gS%& **lsok esa] Lkhfu;j Mh- lh- ,e- >kalh] >kalh PNR No. 6618367773 29.08.2013 // 14 // fo"k;%&xkM+h dz-12549 nqxZ&tEewroh dh cksxh dz-,bZ&1 lhV dz-3 ls ilZ pksjh gksus ckcr~A egksn;] eSa uhyw flagy mez&51 lky xkM+h ua- 12549 nqxZ&tEewroh esa fnukad&27-08-2013 dks nqxZ ls vkxjk dSaV tkus dks lokj gqbZA esjh cksxh esa dk;Z {ks= dVuh ls >kalh ds Head TE eksgEen jQhd FksA esjh cksxh la- AE 1 ,oa cFkZ ua-&3 Iind AC esa vkj{k.k FkkA esjh cksxh esa 2 Attandent ftudk uke ftrsUnz fxjh eks- ua-&0987188192 ,oa larks'k eks- ua-&07489031675 FkkA >kalh ij esjk ilZ pksjh gks x;k ftlesa eksckbZy Fks ftudk fooj.k fuEukuqlkj gS%& (1) Samsung Galaxy Pop CDMA- No. 9300727272 IME No. A0000029E54E617 (2) Samsung S III IME No. 351869053042159 (3) Micromax Q 56 No. 9407906139 blds vykok yxHkx 14]000@&¼pkSng gtkj :Ik;s½ uxn] isu dkMZ] Learning Driving Licence dh Photo Copy] nokbZ;ka] VkpZ] p'ek ,oa vU; t:jr dk lkeku FkkA esjs Åij dh 4 ua- cFkZ ij ,d vkneh lks;k Fkk tks >kalh ij ,d vU; O;fDr ds VkpZ ekjus ij tkxk Fkk ,oa mrjk FkkA jsYos fjtosZ'ku pkVZ ds vuqlkj 4 ua- cFkZ [kkyh Fkh] vr% tks O;fDr ml cFkZ ij lks;k rFkk >kalh ij mBus ds ckn okil ugha vk;kA mldh tkudkjh dh iwjh ftEesnkjh Head TE eks- jQhd dks gksuh pkfg, Fkh tksirk yxk;h tkosA xkM+h >kalh Station NksM+ gh jgh Fkh rc eq>s irk py x;k eSaus pSu Pull djh ij xkM+h ugha :dhA eq>s // 15 // iwjk 'kd ,oa fo'okl gS fd ml vKkr O;fDr us gh esjk ilZ pqjk;k ftlds ---------rjg Head TE eks- jQhd 2 attendant ftrsUnz ,oa larks"k gSA pwafd eSa nqxZ dh jgus okyh gWaw] vkt fnukad 29-08- 2013 dks esjk NRrhlx<+ ls eqjSuk ls nqxZ dk vkj{k.k gS vr% eq>s tkuk iM+ jgk gSA esjh ,d fj'rsnkj ftudk uke MkW- Abha Jain ftudk Mob. No. 09794838509 gS tks jsYos esa Senior DMO ds in ij dk;Zjr~ gSa ftuds }kjk ;s Application fnyok jgh gWaw ftlls rqjar mfpr dk;Zokgh dh tk lds ,oa tkudkjh ls MkW- vkHkk dks voxr djk;k tkosA nqxZ igaqp dj tks mfpr dk;Zokgh gksxh eSa Lo;a d:axhA vkxjk dSaV ij GRP }kjk dh FIR dh Copy ,oa cksxh esa >kaalh ij vk;s Dy. OTI jfo Hkou }kjk dh FIR Form dh Copy layXu dj jgh gWawA eksckbZy uxn ,oa vU; lkeku dh vuqekfur jkf'k 80]000@&¼vLlh gtkj :Ik;s½ gS ftlds fy, jsYos foHkkx ftEesnkj gS tks esjh {kfriwfrZ djus dks ck/; gksxkA /kU;okn Hkonh;
Lkgh ¼ uhyw flagy ½
1. Copy to DRM Jhansi
2. Copy to GRP Jhansi
3. Copy to RPF Commandent Jhansi layXu%& mijksDrkuqlkj ** 20- mRrjokfnuh@ifjokfnuh us vius ifjokn&i= rFkk mijksDr vkosnu esa ;g Li"V :Ik ls vfHkopu fd;k gS fd og Vsªu dzekad&12549 ls nqxZ ls jokuk gqbZ Fkh vkSj mls II ,-lh- cksxh AE&1 esa cFkZ ua-&03 // 16 // vkcafVr gqvk Fkk ftlds fy, 1]125@&¼,d gtkj ,d lkS iPphl :Ik;s½ dk Qs;j Hkqxrku fd;k x;k Fkk vkSj ml le; ml cksxh esa gsM Vh- bZ- eksgEen jQhd ,oa nks vVsUMsaV Jh ftrsUnz fxjh rFkk Jh larks"k M~;wVh esa FksA mRrjokfnuh@ifjokfnuh ds Åij dh 04 uacj cFkZ ij ,d vkneh lks;k Fkk tks >kalh ij ,d vU; O;fDr ds VkpZ ekjus ij tkxk Fkk ,oa mrjk FkkA jsYos fjtosZ'ku pkVZ ds vuqlkj 04 uacj cFkZ [kkyh FkhA bl izdkj tks O;fDr ml cFkZ ij lks;k rFkk >kalh esa mrjus ds ckn okil ugha vk;k mldh tkudkjh dh iwjh ftEesnkjh gsM Vh- bZ- eks jQhd dks gksuh pkfg, FkhA mRrjokfnuh@ifjokfnuh us pSu [khap dj xkM+h jksduh pkgh ijUrq xkM+h ugha :dhA mRrjokfnuh@ifjokfnuh }kjk mDr pksjh dh lwpuk rRdky ckssxh esa rSukr vVsUMsaV rFkk Vh- Vh- bZ- dks rFkk fnukad&29-08-2013 dks >kalh lhfu;j Mh- lh- ,e- rFkk mldh izfr Mh- vkj-,e- >kalh] th-vkj-ih- >kalh rFkk vkj- ih- ,Q- dekUMsaV >kalh dks nh xbZA th- vkj- ih- vkxjk dsaV esa ,Q-vkbZ-vkj- fy[kk;k x;k ftlesa rhu eksckbZy o uxn 14]000@&¼pkSng gtkj :Ik;s½] t:jr dh NksVh&eksVh pht rFkk isu dkMZ dk mYys[k fd;k x;kA mRrjokfnuh@ifjokfnuh us vius ifjokn&i= ds leFkZu esa viuk 'kiFk&i= izLrqr dh gSA 21- /kkjk&100 jsYos vf/kfu;e] 1989] esa ;g crk;k x;k gS fd%& **100- lkeku ds okgd ds :Ik esa mRrjnkf;Ro& jsy iz'kklu fdlh lkeku dh gkfu] uk'k] uqdlku] {k; ;k vifjnku ds fy, rHkh mRrjnk;h gksxk] tc fdlh jsy lsod us lkeku cqd fd;k gks vkSj mlds fy, jlhn nh gks rFkk ml lkeku dh n'kk esa tks ;k=h }kjk vius Hkkjlk/ku esa ogu fd;k tkrk gS] tc ;g Hkh lkfcr dj fn;k tkrk gS fd gkfu] uk'k] uqdlku ;k {k; mldh ;k mlds fdlh lsod dh mis{kk ;k vopkj ds dkj.k gqvk FkkA** // 17 // mijksDr izko/kku dk lw{e ifj'khyu ls ;g Li"V ns[kk tk ldrk gS fd jsYos iz'kklu dks blds mRrjnkf;Ro ls dksbZ NwV ugha feyrk gS tgka lkeku dh gkfu] fouk'k] {kfr bR;kfn ;fn fl) gks tkrk gS fd mDr gkfu] fouk'k] {kfr jsYos ;k blds deZpkjh ds ykijokgh vFkok dnkpkj ls dkfjr gqvk gSA izLrqr izdj.k esa Hkh mRrjokfnuh@ifjokfnuh vkjf{kr dksp esa jkf'k&1]125@&¼,d gtkj ,d lkS iPphl :Ik;s½ Qs;j nsdj vius Hkkjlk/ku (Luggage) ds lkFk ;k=k dj jgh FkhA ifjokn&i= rFkk nLrkost ds ifj'khyu ls ;g Li"V gS fd mRrjokfnuh@ifjokfnuh vkjf{kr dksp esa ;k=k dj jgh FkhA mRrjokfnuh@ifjokfnuh us dFku fd;k gS fd ilZ j[kk gqvk Fkk rFkk ilZ pksjh gqvk gS tks vkjf{kr dksp esa Fkk mlesa Vh- Vh- bZ- rFkk nks vVsUMsaV FksA jsYos foHkkx rFkk ml ij ;k=k djus okys iqfyl dfeZ;ksa dk ;g drZO; Fkk] ;|fi ml cksxh esa ml nkSjku dksbZ lqj{kk O;oLFkk ifjyf{kr ugha gks jgk Fkk tks mu ;kf=;ksa dk vkSj muds ikl j[ks lkekuksa dks lqj{kk iznku djrsA mRrjokfnuh@ ifjokfnuh us Li"V :Ik ls dFku fd;k gS fd fdlh rjg dh dksbZ lqj{kk O;oLFkk ugha FkhA bl rjg [email protected] }kjk vius nkf;Ro dk fuoZgu djus esa pwd dh xbZ gSA ;g O;olkf;d nqjkpj.k dh Js.kh esa vkrk gSA nLrkost dzekad ,&1 tks fd ,Q- vkbZ- vkj- dh izfr gS esa pksjh >kalh ls igys vKkr O;fDr }kjk dk mYys[k gS] vr% izFke lwpuk fjiksVZ ls Hkh mRrjokfnuh@ifjokfnuh ds dFku dh iqf"V gksrh gSA mRrjokfnuh@ ifjokfnuh us dFku fd;k gS fd jsYos fjtosZ'ku pkVZ ds vuqlkj cFkZ ua-&4 [kkyh Fkh tcfd tks O;fDr lks;k Fkk og >kalh esa VkpZ ekjus ij tkxk Fkk rFkk >kalh esa mrjus ds ckn okil ugha vk;kA /kkjk&100 jsYos vf/kfu;e ds ifj'khyu ls ;g Li"V gS fd jsyos iz'kklu dk ;g nkf;Ro Fkk fd os mijksDr vukf/kd`r d`R; ij jksd yxkrs ijUrq jsYos iz'kklu] Vh- Vh- bZ] rFkk vVsUMsaV }kjk mDr ?kVuk dks jksdus laca/kh dksbZ dk;Zokgh ugha dh vkSj uk gh vkjf{kr dksp esa ;k=k djus okys // 18 // ;kf=;ksa dks leqfpr lqj{kk miyC/k djkbZ xbZA dksbZ Hkh ;k=h okrkuqdwfyr 'k;u;ku esa blfy, ;k=k djrk gS fd mldh ;k=k laiw.kZ lqjf{kr o vkjke nk;d gks ldsA jsYos }kjk mRrjokfnuh@ifjokfnuh ds lkeku dh mfpr lqj{kk ugha dh xbZ rFkk ;g Hkh vk{ksi yxk;k x;k fd Vsªu esa rSukr deZpkfj;ksa us lE;d lko/kkuh ugha cjrhA bl rjg fuf'pr gh [email protected] ds lsod dh mis{kk ;k vopkj ds dkj.k pksjh dh ?kVuk dkfjr gqvk gSA bl izdkj [email protected] }kjk mRrjokfnuh@ifjokfnuh dh lsok esa deh dks nf'kZr djrk gSA 22- [email protected] us vkifRr fd;k gS fd jsYos vf/kfu;e dh /kkjk&103] 106 rFkk Hkkjrh; jsy lEesyu dksfpax nj lwph la[;k&26 Hkkx&1 ¼ftYn&1½ esa izdkf'kr fu;e 506-2 dh vuns[kh djrs gq, ftyk Qksje ds }kjk vkns'k ikfjr fd;k x;k gSA geus mijksDr /kkjkvksa esa izfrikfnr izko/kkuksa dk ifj'khyu fd;k vkSj geus ik;k fd mijksDr izko/kkuksa dk vkjf{kr cksxh ls dksbZ laca/k ugha gSA ;g lR; gS fd ;kf=;ksa dks lkekU;r% vius lkeku dh lqj{kk Lo;a djuh pkfg, ijUrq ;fn vkjf{kr cksxh esa ;k=k dh tk jgh gS rks LokHkkfod :Ik ls jsYos ds deZpkfj;ksa dk ;g nkf;Ro gks tkrk gS fd os ;k=h ,oa mlds lkeku dh lqj{kk djsa D;ksafd vkjf{kr cksxh esa vukf/kd`r izos'k izfrcaf/kr gksrk gS tc rd Vh-Vh-bZ- ls mUgsa vuqKk iznku u dj nh tkosA vihykFkhZx.k@ vukosndx.k us U;k; n`"Vkar fot; dqekj tSu fo:) ;qfu;u vkWQ bafM;k esa ikfjr vkns'k fnukad&07-12-2013 ij viuk fo'okl O;Dr fd;k gSA bl U;k; n`"Vkar dk ykHk [email protected] dks ugha fn;k tk ldrk D;ksafd mDr izdj.k esa mRrjokfnuh@ifjokfnuh Lo;a us ykijokgh fd;k gSA 23- bl laca/k esa Revision Petition No. 3574/2007, General Manager, South Central Railway & Ors. Vs. Jagannath Mohan Shinde, Order // 19 // Dated 11.04.2012 esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "............The plea of the Petitioner that since the Respondent had not booked the luggage against a receipt from the Petitioner / Authority as per Section 100 of the Indian Railways Act, Petitioner cannot be held responsible as a carrier of luggage if it is proved that the loss was due to the negligence or misconduct on the part of the any of its servants. In the instant case, the TTE failed to perform his duties which clearly amounts to both negligence under Section 100 of the Indian Railways Act and deficiency in service as per the codified duties of TTE".
24- Union of India Through its General Manager, North Eastern Railway Vs. Dr. (Smt.) /shobha Agarwal, Order Dated- 22.07.2013 esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Dismissed by state Commission- Revision Petition- Undisputedly, the complainant and her daughter were travelling in a reserved coach and it was the duty of the TTE to ensure that no intruders entered the reserved compartment- Since apparently there was a failure on the part of the TTE to prevent entry of unauthorized person in the coach during the night, the for a below were right in holding the petitioner liable for deficiency in service to the respondent in this regard." 25- Revision Petition No. 3842/2014 Union of India & others Vs. R.P.Prajapati, Order Dated 07.04.2015 esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "(i) Consumer Protection Act, 1986, Section 2 (1) (g) & The Railway Act, 1989, Section 100- Railways- Theft of luggage- Section 100 of Railways Act does not exempt, Railway Administration from its responsibility due to the loss, destruction, damage etc. of a luggage in a case where it is // 20 // proved that the said loss, destruvtion, damage etc. took place due to the negligence or misconduct on its part or on the part of any of its servant (Para6)
(ii) Consumer Protection Act, 1989, Section 2 (1) (g) & The Railways Act, 1989, Section 100- Railways- Theft of luggage- Plea of complainant is that the attendant had unathorisedly allowed some persons to board the train- Affidavit filed by complainant- No affidavit of attendant filed by the OP to controvert the averment made by the complainant on oath- Contention of complainant remained practically unrebutted- Railway Administration was liable on account of the aforesaid misconduct of one of its official. (Para 7) 26- vc iz'u fuf.kZr gksus ds fy, ;g gS fd vf/kfuf.kZr {kfriwfrZ dh mfpr jkf'k fdruh gksuh pkfg,\ izFke lwpuk fjiksVZ esa rhu eksckbZy o uxn 14]000@&¼pkSng gtkj :Ik;s½ rFkk t:jr dh NksVh&eksVh phtsa rFkk isu dkMZ dk mYys[k gSA nLrkost dzekad ,&2 tks fd pksjh dh lwpuk rFkk dk;Zokgh ds fy, gS esa rhu eksckbZy] 14]000@&¼pkSng gtkj :Ik;s½ uxn] isu dkMZ] yfuZax MªkbZfoax ykbZlsal] nokbZ;ka] VkpZ] p'ek ,ao t:jr dk lkeku mYysf[kr gSA fo)ku ftyk Qksje us Hkh vius vkns'k dh dafMdk&15 esa rhu lsV eksckbZy ftldh dher dze'k% 9]000@&¼ukS gtkj :Ik;s½] 39]500@&¼mupkyhl gtkj ikap lkS :Ik;s½] 5]100@&¼ikap gtkj ,d lkS :Ik;s½ rFkk 14]000@&¼pkSng gtkj :Ik;s½ uxn ,oa isu dkMZ] yfuZax MªkbZfoax ykbZlsal] nok,a] p'ek] VkpZ ,oa vU; t:jr dk lkeku] lkeku dh dqy dher&53]000@&¼frjiu gtkj :Ik;s½] uxn 14]000@&¼pkSng gtkj :Ik;s½ bl izdkj dqy&67]600@&¼lM+lB gtkj N% lkS :Ik;s½ fu/kkZj.k dj {kfriwfrZ fn, tkus dk vkns'k fn;k gS og iw.kZr% fof/k lEer gSA // 21 // 27- mijksDr foospuk ds vk/kkj ij ge ;g ikrs gSa fd ftyk Qksje }kjk tks vkns'k ikfjr fd;k x;k gS og iw.kZr% fof/k lEer gS vkSj mlesa fdlh izdkj dh dksbZ vfu;ferrk ,oa voS/kkfudrk ugha gSA vr% ftyk Qksje }kjk ikfjr vkyksP; vkns'k esa gLr{ksi dh vko';drk ugha gSA 28- vr% [email protected] dh vihy lkjghu gksus ls fujLr dh tkrh gSA ftyk Qksje }kjk ikfjr vkyksP; vkns'k fnukad&10-09-2014 dh iqf"V dh tkrh gSA izdj.k dh ifjfLFkfr;ksa dks ns[krs gq, bl vihy dk O;; i{kdkj viuk&viuk ogu djsaxsA ¼ lqJh fguk BDdj ½ ¼ Mh- ds- iksn~nkj ½ ¼ ujsanz xqIrk ½ lnL;k lnL; lnL;
@07@2015 @07@2015 @07@2015