Section 32 in The Quality Of Service Of Broadband Service Regulations, 2006
32. The measurement will be made for Packet Loss and Latency by the service provider on a sample, basis taking the Broadband customer (User) configuration as User Reference Test Point at ISP Node/ POP. This configuration shall have local loop, CPE, ADSL-router/ modem or Cable modem and PC/Laptop. The PC/Laptop shall have a minimum configuration of Pentium-IV, Windows 2000 operating system/XP/UNIX with 256 MB RAM, hard disk 40 GB which normally a broadband user is expected to have for getting broadband speed.
