Section 42 mandates distribution licensee
to establish Consumer Grievance Redressal Forum
(CGRF). Since provisions related to open access in
distribution and establishment of CGRF ... framed the MERC (Consumer Grievance Redressal
Forum and Electricity Ombudsman) Regulations 2006.
(CGRF Regulations,2006). In accordance with these
Regulations, the Appellant has established Consumer
March 2017 passed by the
Consumer Grievance Redressal Forum (for short 'CGRF'), Kalyan Zone,
constituted under the Electricity Act, 2003 (for short ... whereby by the CGRF although observed that it has no powers to review
the orders passed by it on a complaint of the consumer
licensee. According to the
Appellant only the Consumer Grievance Redressal Forum
("CGRF") constituted under Section 42(5) of the said ... Commission
to establish a forum for redressal of grievances of the
consumers (CGRF). Appeal against the order of the CGRF lies
to the Ombudsman appointed
from pole to pole. An order of the Consumer
Grievance Redressal Forum (CGRF) in his favour could
not dispel the darkness at his home ... referred to as
'the Electricity Act ' for short) before the CGRF
constituted under the Kerala State Electricity Regulatory
Commission (Consumer Grievance Redressal Forum
passed by Consumer Grievance Redressal Forum (hereafter referred to as "CGRF") denying refund of Rs. 14.44 lacs to respondent no. 3. The Ombudsman ... aside the order of CGRF to the extent it denies refund of Rs. 14.44 lacs to petitioner and has held that petitioner is not liable
aggrieved consumer can redress grievance by
approaching the Consumer Grievance Redressal Forum (CGRF)
constituted under the Kerala State Electricity Regulatory Commission
(Consumer Grievance Redressal Forum ... Electricity Board. The appellant instead filed a complaint before
the CGRF and filed a Writ Petition in this Court for a mandamus to
the CGRF
order dated 31.08.2009
passed by the Consumer Grievance Redressal Forum (CGRF) for NDPL
on a complaint filed by the respondent No.1/Consumer for refund ... Consumer filed a complaint case before the Consumer Grievance
Redressal Forum (CGRF) praying inter alia for refund of the excess
amount
taken to the concerned Consumer Grievances Redressal Forum,
hereinafter, the "CGRF", constituted under Section 42 (5) of the
Electricity Act, 2003, which obliges ... parties, it is abundantly appropriate that the matter gains
attention of the CGRF since technical personnel are involved in
that Commission, as is apparent from
licensee would only lie before the
Consumer Grievance Redressal Forum
("CGRF"). The State Commission has
adjudicated upon a consumer dispute under
the garb ... between the Appellant
which is a transmission licensee and a
consumer. The CGRF Regulations framed by
the State Commission stricto sensu apply only to
distribution
order dated 13.04.05 was
passed in a petition challenging the order of CGRF.
Therefore, the Commission has exercised appellate
jurisdiction over an order of CGRF ... There is no dispute that
the CGRF which was constituted on 12.05.04 was the right
forum which heard the Respondent's application regarding
