Big Bazaar (Future Retail Ltd.) vs Sahil Dawar on 22 December, 2020
12. To support our observation, we also rely on the case of Big Bazaar Vs. Sahil
Dawal (NCDRC, RP no. 975/2020 decide on 22.12.2020), wherein it was
DISMISSED PAGE 16 OF 18
RP/19/2023 D.O.D.: 05.11.2024
MR. RAJA HARPAL SINGH VS. BATA SHOE STORE & BATA INDIA LIMITED
held by the Hon'ble NCDRC that the store cannot charge for carry bag
without prominent prior notice and information before the consumer makes
his choice of patronizing its retail outlets and before the consumer makes his
selection of goods for purchase, as also without disclosing the salient
specifications and price of the carry bags. In the present case, the paper carry
bag provided by the Opposite Party complies with the requirements outlined
in the aforesaid judgment, as it displays not only the MRP but also includes
additional details such as the bar code, article number, product name,
manufacturing details, date of manufacture, and contact information for
consumer complaints. Therefore, these disclosures ensure that the consumer
is fully informed regarding the carry bag, fulfilling both transparency and
legal obligations.